About Us

QPA is a Australia's leading and most innovative accreditation provider of general practices. Our mission is to drive excellence in primary care through an accreditation program that emphasises and promotes ongoing quality assurance and improvement. In going beyond minimal standards and tick a box accreditation processes, QPA provides services with a reliable and cost effective choice in accreditation.

THE ROLE

Support Officer - Customer Service

Our team is looking for a talented individual who has a passion for delivering a high level of customer service to our valued clients. This position plays a vital role to ensure our clients are assisted, onboarded and supported to the highest quality. If you are a highly effective communicator who can multi-task and prioritise, with a strong background in customer service we'd love to hear from you today.

What we're looking for

• 2+ years experience in customer service

• High level of professional written and verbal communication

• Excellent computer skills and accurate data entry

• A warm, friendly & professional phone manner

• Ability to work autonomously and focus on achieving results

• Willingness to learn new systems and processes

• Work well in a team environment and be a team player

What we offer

At Quality Practice Accreditation, we are committed to supporting the professional growth and wellbeing of our employees. In addition you will enjoy access to a range of benefits including:

• Competitive salary

• Supportive team environment with a passion for success

• Ongoing training and development opportunities

• Employee recognition and reward schemes

QUESTIONS?

If you have any questions about this or other roles with QPA, please email *******@qpa.health