We're looking for a Senior Network Engineer to help us enhance the way our students and staff engage with technology in both digital and physical spaces. If you're passionate about network infrastructure and want to make an impact across a multi-campus university, this is your opportunity to lead the way.

• Full-time, continuing opportunity at our Cairns campus 
• HEWL7: $97,205 - $107,490 plus up to 17% employer superannuation contributions
• A 2.75% pay rise effective from 31 December 2025

WHAT YOU CAN ACCOMPLISH IN THE ROLE

As part of a dynamic and collaborative team, this role provides high-level technical expertise to resolve complex network challenges and optimise performance across the University. You'll also play a key role in mentoring junior staff and guiding them through the resolution of advanced customer enquiries to ensure timely, effective outcomes.

In addition to leading network projects in alignment with JCU’s project management framework, the role is responsible for maintaining a secure, reliable, and high-performing network environment across all campuses. You’ll actively contribute to continuous service improvement by identifying opportunities to enhance systems, processes, and technology strategies, and escalating recommendations where appropriate.

WHAT YOU WILL BRING TO THE ROLE

•Demonstrated experience in the operational management, implementation and servicing of some or all of the following technologies: switching, routing, firewalls, Wide Area Networking, data centre networking and wireless technology.

•Demonstrated experience in the operational management, implementation and servicing of some or all backend network servers, storage and operating systems in large complex enterprise environments.

•Significant analytical and problem-solving skills with an established record of exercising judgement and initiative.

•High-level communication and interpersonal skills with proven ability to prepare high quality technical documentation including reports.

WHY JCU?

JCU offers a culturally diverse working environment with opportunities for professional and personal growth. Employee wellbeing is at the core of our values, and we support our people through the provision of exclusive benefits including;

• A generous superannuation scheme with up to 17% employer contributions with UniSuper
• 5 weeks of annual leave
• 15 days of paid sick/personal/carers leave per year
• Flexible working options
• Attractive options for salary packaging
• Fitness Passport
• Employee Assistance Program
• Professional development support
• Corporate discount on health insurance premiums
• Well-equipped campus facilities including medical, cafes, gym and childcare.

HOW TO APPLY

Apply by visiting the JCU careers page and follow the below steps:

1. Complete the application form
2. Upload your current resume
3. Upload a brief cover letter outlining your relevant experience in relation to the key requirements.

Applications close on Sunday, 19th October at 11:55 PM AEST.

Please note, as the role requires an urgent commencement, we are seeking applications from candidates who currently hold valid Australian work rights.

ABOUT OUR PROCESS

At JCU, we are committed to employing individuals who meet the requirements of the role and align with our values. All applicants will be contacted and advised of an outcome once the recruitment process is finalised.

Please visit our Information Privacy Policy to understand how your information is collected, stored, accessed and used.

WHAT MATTERS TO US AT JCU

• Our People - Our staff, students, and the communities we serve
• Our Education - Knowledge has the power to change lives
• Our Place – the Tropics and beyond
• Our Research – a catalyst for innovation and knowledge generation

James Cook University encourages people from all backgrounds who meet role requirements to apply.  We value and celebrate the diversity of our community, and are committed to ensuring our community, and are committed to ensuring our learning and working environment is safe and welcoming.