CARE IMMIGRATION & EDUCATION CONSULTANTS PTY LTD posting an advertisement on behalf of THE TRUSTEE FOR THE WD INVESTMENT TRUST T/A WEST EAST PETROLEUM PTY. LTD.

Retail Manager (General)

Duration: At least 3 years

Job Type: Full-time (Minimum 38 hours per week)

Salary range - $77000-$85000

About the Business
West East Petroleum Pty. Ltd. is a long-standing Australian fuel retail company, committed to delivering safe, reliable, and customer-focused service across our petrol station operations. With decades of experience in the industry, we provide high-quality fuel and convenience retail offerings that meet the everyday needs of our customers. Our commitment to efficiency, safety, and friendly service is at the heart of everything we do. At West East Petroleum, we foster a positive workplace culture built on teamwork, integrity, and a shared dedication to excellence. Guided by our core values — Customer Focus, Operational Excellence, Teamwork, Safety, and Respect — we continue to grow as a trusted name in fuel retail across Victoria and beyond.

About The Role and Responsibilities

We are seeking a passionate and experienced Retail Manager to join our WEST EAST PETROLEUM team in Western Hwy Ballan VIC. As the Retail Manager, you will be responsible for leading and overseeing all aspects of our store's operations, ensuring exceptional customer service and driving the business to achieve its strategic objectives. This is a full-time position based in our Western Hwy Ballan location. Successful candidate will be working closely with the Store Manager and Business Manager.

Tasks Include:

• Manage and lead a team of retail sales associates, ensuring high levels of customer service, handling customer complaints and staff engagement
• Oversee store operations, including inventory management, merchandising, presentation and growth.
• Organizing displays, promotions, and stock replenishment
• Managing daily store activities, including sales, inventory, and staff scheduling.
• Recruiting, training, supervising, and evaluating team members.
• Develop and implement strategies to drive sales, improve operational efficiency, and enhance the customer experience
• Monitoring budgets, sales targets, and expenses.
• Work closely with the leadership team to ensure compliance with all relevant regulations, policies, and procedures
• Liaise with management and other stakeholders to share insights and support the overall business objectives
• Foster a positive and collaborative work environment, providing coaching and development opportunities for the team

Qualifications and other requirements for Retail Managers

• Diploma level qualifications or equivalent in management or another relevant field. In lieu of formal qualifications, at least three years of relevant experience may be considered.
• Recent minimum of one year of relevant experience working in a retail management role within the grocery or supermarket industry, preferably an independent grocery store
• Strong leadership and people management skills, with the ability to motivate and develop a team
• Excellent customer service orientation and problem-solving abilities
• Proficient in inventory management, financial reporting, and data analysis
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with various stakeholders
• Familiarity with relevant retail industry regulations and compliance requirements
• Adaptable and resilient, with the ability to thrive in a fast-paced environment
• A valid driver license with your own reliable vehicle.
• Ability work with flexible hours including weekends.

Please email your resumes.

Job Type: Full-time

Pay: $77,000.00 – $85,000.00 per year

Work Authorisation:

• Australia (Required)

Work Location: In person