Operations Support Manager - Home Care South

Bethanie Group

Other  

Date posted: October 3, 2025

Closes: Nov 02, 2025


The Bethanie Group
is a leading not for profit aged care and retirement living
provider based in Western Australia. Bethanie’s continuum of
aged care services includes supporting our Home Care clients to
maintain independence in the comfort of their own homes.

Bethanie Home Care
focuses on the empowerment of our clients to maximise their quality
of life, promote healthy active ageing and facilitate community
re-engagement.

About the
role

Our Home Care
leadership team have a new opportunity for an Operations
Support Manager. Reporting to our General Manager –
Community this role is responsible for leading the home care teams
within the designated reporting areas of South Metro and South-West
to ensure successful delivery of quality services within a client
directed model of care.

  • Full-time,
    permanent role based in our Port Kennedy home care
    office
  • Regular travel
    to Bunbury / Eaton and our Support Services Office in West
    Perth
  • This role is
    mainly office based, with some consideration for flexible
    working and the opportunity to WFH

Key duties
include:

  • Person-centred
    service delivery including identifying opportunities for
    change, collaborating to develop solutions and implementing
    change within a planned framework
  • People
    management: providing direction and leadership to your team
    including supporting their performance development
  • Knowledge of
    community resources and external relationships: including
    developing sustainable relationships with local networks and
    external agencies
  • Financial
    management including monitoring of productivity and
    performance

About
you

You will bring
enthusiasm and a passion for building supportive, high-performing
teams and a commitment to operational excellence within the home
care sector. To be considered as a suitable applicant you will be
able to demonstrate:

  • Relevant
    tertiary qualifications
  • People
    leadership experience: intermediate management level experience
    within a person-centred care context in the aged care
    industry
  • Leadership and
    team development: demonstrated leadership skills for supporting
    and developing a home care team, along with experience in
    coaching, mentoring, and supervision
  • Financial
    acumen: strong financial acumen to manage designated budgets
    and experience in developing and managing client
    budgets
  • Communication
    and computer skills: excellent verbal and written communication
    skills, good computer skills, and the ability to confidently
    use Microsoft Word, Excel, and electronic client management
    system (AlayaCare or similar)

Working
with Bethanie 

At Bethanie, we are
committed to being an employer of choice by creating a supportive
and compassionate environment for our people and customers. As well
as being part of a stimulating and nurturing work environment, you
will also have access to the following benefits:

  • Financial
    benefits: Salary Packaging up to $15,899 of life expenses per
    annum, $2,650 per annum for meals and entertainment and
    additional benefits for parking – increasing your take
    home pay. 
  • Wellbeing
    benefits: a comprehensive mental health and wellbeing program
    and free flu vaccinations each year. 
  • Culture
    benefits: welcoming team with a supportive culture; team events
    and an annual awards night. 
  • A focus on
    flexibility and work life balance. 

To
Apply 

Please click on
apply to upload your resume and brief cover letter before the
closing date of 13 October. Our application process will include a
questionnaire to finalise your application. 

If you require any
further information, please contact our Talent Acquisition team for
a confidential discussion on 131 151. 

Apply for this role

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