Medical Receptionist (Part Time) Location: Yackandandah Health / Yackandandah Health Medical Centre

Start Date: Immediate

About Us

Yackandandah Health is proudly part of the Apollo Care Alliance, an innovative national organisation supporting not-for-profit communities. Our medical centre, part of Yackandandah Health, is located in beautiful North East Victoria, close to snow fields, wineries, and waterways. With over 100 employees, Yackandandah Health is the largest employer in town.

We have developed a sustainable intergenerational site providing residential aged care, childcare, a medical centre, allied health services, and apartment living. We are innovative and forward-thinking in delivering community services, committed to high-quality healthcare and offering a wide range of medical services to our community.

About The Role

We’re looking for a passionate, friendly, and organised superstar to join our frontline team within the Medical Centre. You will work closely with clinical staff, reception staff, and the practice manager. This role is PERMANENT PART TIME, and requires someone with empathy, excellent customer service skills, and the ability to multitask.

Key Duties

Meet and greet patientsManage phone enquiries and schedule appointmentsMaintain a clean, presentable, and well-stocked reception, waiting room, and consult roomsManage medical records confidentially and efficientlyLiaise with team members and external providers for patient careGeneral administration duties: scanning, emailing, mail, banking, etc.Collection and entry of patient details into the systemParticipate in quality improvement activitiesSchedule monthly medication chart bookings for aged care residentsUndertake training for professional developmentParticipate in staff meetingsSupport the team to ensure smooth practice operationsReport to the Practice Manager

Essential Criteria

Medical or Dental reception experience preferred but not essentialMust provide a current driver’s licenceExcellent written and verbal communication skillsStrong organisation and time management skillsAbility to work in a fast-paced environmentExperience with Best Practice Software preferred, not essentialAbility to work independently and as part of a teamWilling to obtain an NDIS Worker Screening CheckWilling to obtain a Working with Children Check

Desirable

Current First Aid CertificateKnowledge of Medical TerminologyCertificate III in Business Administration or Certificate IV in Business

Why Join Yackandandah Health

Work in a community-focused and supportive environmentExposure to a full primary health setting (GPs, allied health, pathology)Opportunities for training and professional developmentPlay a meaningful role in supporting the health and wellbeing of the local communityLocated in a beautiful region of North East Victoria, close to snow fields, wineries, and waterways

Yackandandah Health Medical Centre looks forward to welcoming you to our passionate and dedicated team and we hope to thrive together into the future.

If you are interested in this role, please send and up-to-date copy of your resume and cover letter to Hayley via email at jobs@apollocare.com.au

You can also apply via the application on our job boards (SEEK, Indeed etc.).

We will be in contact with successful candidates accordingly.