About our business

We are a well established, private Obstetrics & Gynaecology practice in Wollongong looking for a cheerful and experienced professional to join our team.

About the role

We require a compassionate professional with a minimum of 2 years' experience in medical reception.

Part-time position, 3 days a week plus cover for sick and annual leave, flexible hours, with the potential opportunity of full time for the right candidate.

You will be required to complete a range of reception and general administration duties as part of a small team, in a fast paced practice.

Including but not limited to:

• Greeting and assisting patients

• Scheduling of patient appointments

• Responding to email enquiries

• Incoming & outgoing calls

• Invoicing, payments and reconciliations

• Providing excellent customer service to our patients

• Maintaining files with accuracy

• Ordering and maintaining stock

• Confidential data entry

Essential criteria

• Empathy and compassion, honesty and integrity

• Exceptional customer service skills

• Excellent communication skills (verbal and written)

• Excellent organisational skills

• Ability to multi-task and prioritise work

• Ability to cope under pressure

• Ability to work individually and in a team environment

• Efficient computer skills in Microsoft Office Word and web-based programs

• Strong work ethic and punctuality

Favourable criteria

• Experience in billing and liaising with Medicare, health insurers and health care providers

• Previous experience with Gentu or similar web based practice software

• Clinical knowledge or background in women's health

Benefits and perks

• Friendly, relaxed workplace

• Position variety and support

• Valuable experience and development opportunity

• Convenient Wollongong location

• Work/Life balance