The Role
Are you ready to be the driving force behind exceptional sales and customer service? We’re expanding and looking for passionate people to join our energetic Customer Care Centre team. With opportunities to be based at Yatala or Pinkenba in Brisbane, or at our Kooragang office in Newcastle, this is your chance to be at the heart of our customer experience, handling inbound and outbound hire and sales activities nationwide while growing your sales career.

Experience is great, but attitude is everything. We want team players who bring energy, determination, and a hunger to succeed and who are excited to grow a rewarding career in the hire industry.

We provide the training and coaching to help you thrive.

What You’ll Do

• Build new hire and sales accounts by responding to inbound calls and making proactive outbound calls

• Process rental quotes, reservations, and contracts with accuracy and speed

• Keep conversations alive with timely follow-up calls

• Identify and pass on new business leads

• Reconnect with lost or dormant accounts to win back business

What We’re Looking For

• Confident making outbound calls and engaging with customers

• Passionate about delivering outstanding sales and service

• Strong communicator with a positive, customer-first attitude

• Organised and efficient, with excellent time management skills

• Experience with CRM systems (a big plus!)

• Thrives in a fast-paced, changing environment

• Resilient, proactive, and resourceful problem-solver

• Previous contact centre or high-volume call experience is highly regarded

If you’re ready to bring energy, initiative and customer focus to a role where no two days are the same, we’d love to hear from you!

Why join United Rentals?

 Work for the world’s largest equipment rental company

 Incentives up to $24,000 – Your hard work deserves recognition.

️ Income Protection Insurance – Peace of mind for you and your family.

 Wellness Day – Enjoy 1 extra paid day off each year to recharge.

 Financial Assistance for study – United Rentals provides financial assistance and support to those who aspire to undertake formal education

 AIA Vitality Starter Program – Earn rewards and discounts with major brands like Virgin Australia, UberEats, and Fitness First by maintaining a healthy lifestyle.

️ Generous Employee Discounts – Save more with exclusive deals.

 $1,500 Employee Referral Program – Help us grow and get rewarded.

️ Employee Compassion Fund – Supporting colleagues in times of need.

 Employee Resource Groups – Champion diversity, inclusion, and social impact.

The Company

• At United Rentals, our people are at the heart of everything we do. Backed by a global network, our local teams across Australia and New Zealand bring deep industry knowledge and hands-on experience to every project.

• We proudly supply our customers with world-class equipment hire in earthmoving, shoring & propping and storage.

How to Apply

This is a terrific opportunity to work with a national leader and great people. If the Inside Sales Representative position sounds of interest, please click the ‘Apply’ button below to submit your resume and covering letter.

All offers of employment are subject to drug and alcohol screening and national police check that is deemed satisfactory.