Visitor Service Officer (part time, 15 hours per week) - V25/9926

Blue Mountains City Council

Other  

Date posted: January 17, 2026

Closes: Feb 16, 2026


We are seeking a customer-focused Visitor Services Officer to join our busy Visitor Information Centres, primarily based at Echo Point.
This role suits someone who thrives in a fast-paced tourism environment and is passionate about delivering exceptional customer service to domestic and international visitors.

Key Requirements:

•High-level front-facing customer service experience
•Retail and/or tourism industry experience
•Cash handling and POS system experience
•Ability to work well in a busy environment and within a diverse team
•Strong communication skills and local area knowledge (or willingness to learn)
Supervisory experience in retail is desirable but not essential.
A commitment to diversity, inclusion, sustainability, and caring for Country is important for this role.

Remuneration: base salary commencing at $65,523 (pro rata) gross per annum
+ 12% superannuation
+ performance payment 1% - 3.5% annual salary
+ annual award increase
For further information contact: Boden Evans on 4780 5526.
Closing date: 8 February 2026.

Apply for this role

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