Location: Epworth Hospital, Waurn Ponds
Employment Type: Casual (with a view for part-time)
Hours: Flexible between 8:30am-5:30pm Mon-Fri (must be available Friday).
No weekends or public holidays.
Rate: $35 to $40/per hour (commensurate to experience)
Type: On-site (No remote option)

We are seeking a reliable and enthusiastic Casual Medical Secretary to join our busy and expanding Ophthalmology Clinic. The role is ideal for someone with strong administrative skills who enjoys working in a patient-focused medical environment.

About the Role
You will be the first point of contact for our patients, providing high-quality administrative support and ensuring the smooth day-to-day operation of the practice.
Training will be provided for ophthalmic-specific systems and procedures.

Key Responsibilities

• Welcoming patients and managing front desk reception

• Scheduling appointments and clinician diaries

• Answering phone calls and responding to enquiries

• Handling billing, Medicare/DVA/EFTPOS payments

• Preparing and maintaining patient records and correspondence

• Liaising with clinicians, hospitals, and other medical practices

• General administration and clerical duties

• Audio-typing

About You

To be successful in this role, you will have:

• Previous experience as a medical receptionist/secretary (preferred)

• Strong communication and interpersonal skills

• Excellent organisational skills and attention to detail

• Ability to multitask in a busy clinic environment

• Professional presentation and a caring, patient-focused attitude

• Confidence using computer systems and practice management software
(Genie experience highly regarded)

What We Offer

• Supportive and friendly team environment

• Flexible casual hours = Work/life balance

• On the job training and skill development in a stable industry

• On-site parking reimbursed

If you are dependable, compassionate, and enjoy working in a medical setting, we would love to hear from you.