Mackay Hospital and Health Service is dedicated to delivering quality health care across the Mackay, Isaac, and Whitsunday regions.

Join our growing Health Service and be part of a culture built on collaboration, trust, respect, and teamwork.

Whether you’re working in regional, rural, or remote settings, we offer unique opportunities and experiences you won’t find in a metropolitan hospital.

Role details

The Nurse Navigators Team at the Mackay Base Hospital is seeking applications for a Nurse Navigator to join their team on a permanent basis.

For information on how to apply and the mandatory requirements for this role, please refer to the attached Role Description.

Your opportunity

The purpose of this role is to demonstrate accountability at an advanced practice level for managing and coordinating ongoing care plans for relevant client group within geographical area and for the provision of nursing leadership specialist advice, consultation and education to inter-professional team members as relevant to the specific context of the role.

The Key Principles For The Nurse Navigator Role Include

Coordinating patient-centred care across the patient journey.Creating partnerships, for example, providing a central point of communication, engagement and coordination for all stakeholders involved in the patient's care.Improving patient outcomes through the delivery of evidence-based care.Facilitating systems improvement – providing a leadership role within the organisation and act as an agent of change.

About The Team

The Nurse Navigator function is a fundamental part of the nursing role. It aims to facilitate the patient journey in what has become an increasingly complex health system. This facilitation will be achieved by reducing fragmentation, mitigating barriers, educating, empowering and coordinating patient care. These roles are intended to transcend across multiple specialities, support nurse led service models and augment existing models of care within a facility or clinical area.

Although this not an identified position we strongly encourage Aboriginal and Torres Strait Islander peoples to apply for this advertised position.

The Nurse Navigator reports to the Nurse Navigator (Team Lead) – Nurse Navigator Service, reporting through the Allied Health, Sub-Acute and Ambulatory Service Division. Each Nurse Navigator will be responsible for patient-centred care coordination of one of the identified key priority areas and these positions will be flexible and adaptable to meet the needs of the clients accessing the MHHS.

There's a requirement to utilise current technology including integrated electronic Medical Record (ieMR) and Telehealth as service enablers.

About Our Hospital And Health Service

Mackay Hospital and Health Service has 6 hospitals, 2 multi-purpose health services and 4 community health centres that employ more than 3,700 staff. The district covers an area of approximately 90,000km2 and provides services to patients and their families in Bowen, Cannonvale, Clermont, Collinsville, Dysart, Glenden, Mackay, Middlemount, Moranbah, Proserpine and Sarina.

Some Of Our Great Benefits On Offer

Competitive wages, salary packaging and leave entitlementsFlexible working arrangementsA diverse work cultureCareer developmentProfessional development opportunitiesEducation opportunities, Study and ResearchPaid parental leaveEmployee Assistance Program (EAP)Discounted Private Health InsuranceFitness Passport

Occupational group Health - Nursing