Job benefits and perksGreat work-life balance- work school hours/flexible start and finish timesSupportive orientation and induction, and support to transition into your new role provided by the owner and our practice manager.Become part of a friendly and highly supportive team of provisional and early career general psychologists, enjoying shared administrative and social time in our breakout space throughout your work week.A balance of supportive leadership, and significant autonomy.
The roleWe have a wonderful opportunity for experienced administration assistant, to support our practice manager, clinicians and our client community. Our clinic provides a range of clinical assessment and treatment services for children, adolescents & adults across the Mitchell Shire community. We are passionate about supporting the neurodivergent community and offer neuroaffirming psychology services.Ideally, you will be seeking to work part time, 2 days per week (6 hours per day, 12 hours per week). An onsite presence is important for our community, and so we require our administration assistant to work from the clinic. Your main duties and responsibilities will include the following:Responding to enquiries from potential and existing clients, via email and phone, including the provision of information regarding our range of assessment and treatment services. Assisting with the intake process and appointment bookings for new clients.Assisting with management of the psychologists' diaries, to ensure that bookings are optimised for our team; replacing cancellations with new bookings for existing or new clients and conducting confirmation calls for all initial client appointments.Managing relationships with our existing clients, including rescheduling/cancelling of appointments, notifying them where new or updated referrals are required, managing our client waitlist, informing them of other local services that may be helpful, and negotiating payment plans for clients in hardship.Assisting in maintaining our relationships with local schools, NDIS service coordinators, and medical centres; liaising with our partners to coordinate onsite appointments and book new clients.Assisting in keeping us up to date with relevant administrative tasks; such as responding to emails and phone calls to our enquiries within 2 business days.Engaging in regular communication and meetings with the practice manager and clinic owner, and with our team of practitioners.Working alongside and supporting our practice manager, with the completion of administrative tasks as directed.Completing other work tasks as required by either our practice manager or clinic owner.
The businessMental Health in Mind is a small, community orientated psychology practice in the heart of Wallan, Victoria (Wallan is located approximately one hour North of Melbourne CBD, by car). First established almost 10 years ago, we have built a successful and well respected psychology practice in the local community. We have relationships with many local medical centres, schools, community organisations, and NDIS coordinators. With a growing and varied population, the people and problems we work with are also diverse. We also provide cognitive assessments, ADHD and Autism assessments. Mental Health in Mind prides itself on being a neuroaffirming organisation, and we are passionate about educating and supporting the community. We work from our own building, with various consulting spaces, a social and administrative area for the team, a fully stocked resource and stationery hub, and a kitchen that is regularly replenished with a range of healthy food options! We are also located next door to the main cafe in central Wallan, Open House Cafe.
SalaryThe salary for our administrative assistant role is $63,232 (pro rata). This is an hourly rate of $32.00.
Interested?In order to be eligible for this position you must have prior experience in a similar role.Please contact Bec directly, on 0411 099 203 to express your interest in this position.