We are seeking a highly motivated Medical Receptionist to join our busy private general practice. This is an excellent opportunity for someone with strong communication and organisational skills, who has a keen interest and commitment in providing excellent patient service and care.

• Previous experience working in a medical setting is preferred.

• Experience with Best Practice software is desirable.

The successful applicant will possess the following:

• A friendly and professional attitude, with a willingness to learn and adapt to new tasks and procedures.

• A solid level of computer competency.

• Excellent communication and interpersonal skills, with a strong customer service focus.

• Good time management skills and the ability to remain calm when working under pressure.

• Ability to always provide an exceptional service experience to patients.

• Ability to prioritise and multitask in a fast paced, changing environment.

• Ability and confidence to work independently, as well as supportively in a team.

• A strong work ethic with exceptional attention to detail and accuracy.

• Ability to confidently and respectfully liaise with all colleagues.

Key Responsibilities:

• Greet patients in a friendly and professional manner.

• Provide excellent customer service to patients and visitors, responding to their enquires in a timely, efficient and compassionate manner.

• Manage incoming calls and schedule appointments using our practice management software.

• Process patient billing and ensure accurate record-keeping.

• Assist with varied administrative duties including, but not limited to, filing, scanning, fax/email, managing online appointment bookings and record/report transfers.

• Ensure compliance with relevant legislation and industry standards including privacy and confidentiality.

• Australian permanent residency status is required for this position.

Please forward your CV to *****@cbms.com.au

Closing date: 14/02/2026, although position may be filled prior to this date.