About Big River Group

Big River Group is a publicly listed company with over 120 years of experience in the timber and building supplies industry. We are a leading manufacturer and distributor of premium building products including plywood, hardwood flooring, formply and steel formwork, with operations across Australia and New Zealand.

The Opportunity

We are seeking a motivated Internal Sales Administrator to join our Aitkenvale (QLD) branch. This role plays a key part in delivering exceptional customer service and providing accurate, timely sales and administrative support in a fast-paced branch environment.

Your Role

As an Internal Sales Administrator, you will support customers and the sales team by:

• Responding to customer enquiries promptly and accurately
• Assisting Account Managers with order entry and customer follow-up
• Responding to customer enquiries with timely and accurate information
• Maintaining sales and customer records in company systems
• Preparing quotes, reports and updating customer databases
• Coordinating warranty claims and liaising with internal teams
• Supporting showroom presentation, brochures and sales materials
• Maintaining safety, housekeeping and compliance standards across the branch

What You’ll Need

To be successful in this role, you will bring:

• Previous experience in internal sales, administration or customer service
• Strong communication and problem-solving skills
• High attention to detail and accuracy
• Excellent organisational and time-management capability
• Ability to manage multiple tasks and meet deadlines
• Understanding of WHS/OHS practices and compliance requirements.
• Proficiency in Microsoft Office, particularly Word and Excel
• Knowledge of timber or building products (advantageous)
• Understanding of WHS practices (valued)

What You’ll Receive

• Competitive salary with incentive and bonus potential
• Ongoing training and development opportunities
• Career pathways across BRG’s national operations
• Free on-site parking
• Access to the Employee Assistance Program (EAP)
• A supportive team environment within a growing, market-leading business

Interested?

Ready to take the next step in your career? Apply today with your resume and cover letter via SEEK.

Our Commitment to Diversity and Inclusion

At Big River Group, we value equality, inclusion and diversity. We are an Equal Opportunity Employer and are committed to providing a workplace free from discrimination. Recruitment decisions are based on competence, performance, merit and business needs.