Customer Service Representative

Bremick Fasteners

Other  

Date posted: January 23, 2026

Closes: Feb 22, 2026


About Us
Bremick is a leading supplier of fasteners and hardware, proudly Australian-owned and operated. With a strong focus on innovation, service and customer satisfaction. We are looking for a vibrant and experienced Customer Service Representative to join our growing team in Townsville.

About the Role

This is a full-time, in-office role based at our Townsville branch.

As a key member of our customer service team, your day-to-day will include:

  • Processing and entering customer orders efficiently and accurately

  • Quoting products and providing up-to-date pricing and availability

  • Following up on freight and delivery schedules

  • Liaising with internal teams and external partners to resolve customer enquiries

  • Maintaining a professional, friendly and solution-focused approach with every interaction

What We’re Looking For

  • Proven customer service experience (a must)

  • A bubbly, positive personality and excellent communication skills

  • High attention to detail and accuracy in order entry

  • Confidence in handling freight enquiries and following up deliveries

  • Ability to multi-task and thrive in a fast-paced environment

  • Team player who brings energy and enthusiasm to the workplace

What We Offer

  • A full-time, in-office role at our branch in Townsville

  • Be part of a supportive and energetic team culture

  • Ongoing training and development opportunities

  • Stability in a well-established, Australian-owned business

Apply Now!
If this sounds like the perfect role for you, click APPLY and submit your resume and a brief cover letter telling us why you'd be a great fit for the Bremick team. (Please note: Applicants must have valid working rights in Australia. Only shortlisted candidates will be contacted.)

Apply for this role

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