Wilcannia, New South Wales

Full-time

Description

About the role

Central Darling Shire Council is seeking a highly motivated and experienced Corporate and Customer Service Manager to join our team. This permanent full-time position will be a key member of the senior management team, responsible for leading and managing our corporate and customer service functions.

What You'll Be Doing

Manage and oversee the delivery of high-quality customer service to both internal and external customersManage and oversee the records management, ICT, Post Office and administration functionsEnsure efficient and effective business operations, including policy development, process improvement, and risk managementProvide strategic and operational advice and support to the General Manager and the Management Executive teamFoster a strong customer-centric culture and continuous improvement mindset across the organisationRepresent the Council and liaise with key stakeholders, including government agencies and the local community

What We're Looking For

Experience in a management role within a local government or public sector organisationProven track record in leading and developing high-performing teamsExcellent customer service and stakeholder management skillsStrong commercial acumen and financial management capabilitiesExceptional written and verbal communication skillsExperience with ICT platforms and management systemsTertiary qualifications in a relevant discipline, such as business, public administration or a related fieldA satisfactory National Police Clearance and NSW Working with Children Check is essential.

What We Offer

Competitive remuneration package, including superannuation and professional development opportunitiesOpportunity to make a meaningful contribution to our local communitySupportive and collaborative work environmentFlexible work arrangements to support work-life balance

About Us

Central Darling Shire Council is a local government authority that serves the diverse communities of Wilcannia and the surrounding regions. We are committed to delivering high-quality services, sustainable development, and a vibrant, inclusive community. As an equal opportunity employer, we value diversity and encourage applications from candidates with a range of backgrounds and experiences.

If you are looking for an exciting and rewarding career opportunity, we encourage you to apply for the Corporate and Customer Service Manager role at Central Darling Shire Council today.

Next steps

For a confidential discussion or further information on the position, please contact Evelyn Pollard, Human Resource Officer on 0459 632 220.

How To Apply

All applications are to be forwarded to hr@centraldarling.nsw.gov.au by no later than 4pm on Friday 17 October 2025.

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