Join Our Growing Australian Super Team!

Are you passionate about delivering exceptional customer experiences? Our rapidly growing Australian Super team is seeking enthusiastic professionals like you to support members of one of Australia's largest super funds. Whether you're seasoned or new to the call centre scene, we provide comprehensive training to help you succeed!

Why Join Us?

Comprehensive Training: Leverage your customer service skills and we'll handle the rest.

Work-Life Balance: Enjoy flexibility with a morning or afternoon roster between 7am - 1pm or 2pm-8pm, offering 5x5 hour shifts..

Competitive Compensation: Earn $28.12 per hour, plus super and incentives, with a pro-rata package of $62,232.

Career Growth: Begin with entry-level calls and progress with continuous upskilling training. Remarkably, 80% of our frontline leaders started in this role!

Supportive Culture: Engage in regular social events, enjoy a relaxed dress code, and benefit from our employee wellbeing programs.

Your Role:

Customer Support: Handle inbound calls, offering clear assistance on super accumulation, withdrawals, pensions, investments, and employer contributions.

Problem Solving: Efficiently resolve issues using our internal systems while adhering to compliance processes.

Team Collaboration: Seamlessly refer customers to other departments as needed.

Who We're Looking For:

·         Excellent communication skills that are both friendly and professional.

·         Confidence in multitasking and using multiple systems.

·         Ability to remain calm and focused in busy settings.

·         Positive, proactive attitude and eagerness to learn.

·         Strong team spirit with a sense of individual accountability.

·         Must be an Australian citizen or permanent resident with valid work rights.

Ready to Apply?
If you're looking for a stable, rewarding role where you can build real skills and grow your career, apply today and see where a career at Concentrix can take you!

Concentrix is dedicated to creating an inclusive and supportive work environment that values diversity in all forms. As an equal opportunity employer, we invite applications from people of all cultures, abilities, backgrounds, and particularly from First Nations communities. Our commitment to equity, diversity, and inclusion ensures that any necessary adjustments during the recruitment process are accommodated, We invite you to discuss any necessary support or adjustments you may need during the recruitment or employment process, assuring that such needs will not impact hiring decisions.