Your new company
Our client is based in Mount Isa and delivers high quality steel and aluminium products backed by local expertise, processing services, and reliable support for projects across construction, farming, manufacturing, and transport.

Your new role
Offers 38 full time hours per week with a family friendly schedule provided for the right candidate, plus optional school hours flexibility.

• Full Time Mon to Thurs 8am to 4:30pm, Fri 8am to 4pm
• School Hours option for the right candidate: Mon to Fri 9am to 2pm including school holidays

Responsibilities of this role may include but are not limited to:

• Prepare and follow up on customer quotes and purchase orders promptly, ensuring alignment with business objectives, pricing policies, and service standards.
• Resolve customer issues effectively to deliver the best possible outcomes.
• Provide accurate, timely updates on order status to keep customers informed.
• Proactively assist customers with changes to sales orders, including delivery adjustments.
• Support external sales teams with relevant market, customer, and competitor insights.

What you'll need to succeed

• Experience in a customer service role
• Experience communicating with a variety of customers and stakeholders using various communication channels

What you'll get in return

• Strong work–life balance
• Supportive and professional team environment
• Competitive remuneration

What you need to do now
To apply, click ‘Apply Now’ and send your CV to mtisa@hays.com.au or call 07 4749 8399. If this role isn’t the right fit, contact us for a confidential career discussion.
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