Former Customer Services Branch -TMR This position is part of the Department of Customer Services, Open Data and Small and Family Business (CDSB) as part of the recent Machinery-of-Government changes. CDSB is currently in negotiations for a certified agreement to cover all CDSB employees. In the meantime, the TMR Agreement conditions apply to this position. As a Driving Examiner you will be responsible for conducting practical driving assessments to evaluate applicants’ suitability to obtain a Queensland driver licence. They have an important role determining whether an applicant possesses the necessary skills and knowledge to safely use the road system.

As a Driving Examiner, You Will

Conduct driving assessments to determine the competency of applicants for all classes of driver licence.Consult, liaise and provide advice to stakeholders on matters relating to drier licence assessment and road safety, including providing written reports to the Senior Advisor (Driver Assessment) as requested.Contribute to ensuring the integrity and accuracy of information through recording and maintaining accurate customer and service information on relevant computer systems.Maintain up to date knowledge of industry standards and product safety as they relate to the driver licence assessment function.Contribute to the operation of the Customer Service Centre, working collaboratively as an effective team member to achieve key team and individual performance targets, supporting and participating in team activities and assisting to meet team objectives. If required, you may be requested to provide training and mentoring to less experienced Driving Examiners in systems, services and products.

Applications to remain current for 12 months.

Occupational group Customer Service/Call centre