About FlameStop
At FlameStop Australia, we’re more than just the largest manufacturer and wholesaler of fire protection products — we’re a trusted name in fire safety. For over 30 years, we’ve been the go-to ‘one stop shop’ for the fire protection industry, delivering reliable, Australian Standards-approved products to customers across the country.

We are currently seeking a hands-on, reliable, and experienced Branch Team Leader to join our team and take ownership of the day-to-day operations of our distribution warehouse. This is a customer-focused leadership role where your ability to lead a team and deliver excellent service will directly impact our customers’ experience and satisfaction.

About the Role

As the Branch Team Leader, you will be responsible for leading a small warehouse team, ensuring operations run smoothly, efficiently, and with a customer-first mindset. You will play a key role in driving team performance, maintaining high standards, and ensuring timely, accurate order fulfilment to meet and exceed customer expectations.

In this high-volume environment, your organisational skills, leadership, and strong customer service focus will be essential to success.

Key Responsibilities

• Lead, motivate, and support a small team to meet daily warehouse targets and deliver exceptional service

• Oversee all aspects of warehouse operations including receiving, picking, packing, and dispatch

• Ensure timely and accurate fulfilment of customer orders, maintaining attention to detail and quality

• Coordinate and manage inbound and outbound freight using online booking systems and phone bookings

• Receive and put away incoming stock efficiently and accurately

• Operate forklifts and assist with manual handling and general warehouse duties as needed

• Maintain a clean, safe, and organised warehouse environment

• Be a key point of contact for internal teams and customers, ensuring positive relationships and effective communication

• Identify and implement process improvements to enhance team performance and customer outcomes

What We’re Looking For

• Proven experience in warehouse leadership or a similar supervisory role.

• Confidence in managing teams, processes, and priorities in a fast-paced environment.

• A strong sense of ownership and a passion for delivering top-tier customer service.

• Excellent communication and interpersonal skills.

• A current forklift licence and full driver’s licence.

• A sharp eye for detail and strong organisational habits.

• A proactive, can-do attitude — you're someone who leads from the front.

Why Join FlameStop?

Work with a national industry leader
Be part of a supportive, down-to-earth team
Opportunities to grow and develop your career
Have real ownership and impact in your role
Enjoy job security in a stable, essential industry

Interviews will be conducted virtually with our Head Office team based in Brisbane.