Medical Receptionist

Obstetric and Gynaecology

Other  

Date posted: January 18, 2026

Closes: Feb 17, 2026


Our growing Medical Centre is looking for a medical receptionist. If you looking for exciting place to work , please take a look at the list of qualification below.

A well-established specialist practice, committed to delivering effective health services and developing innovative solutions to better understand various health conditions, is now seeking an experienced Medical Receptionist to join their friendly team on a full-time basis in Hyde Park, Townsville.

The day to day of a medical receptionist is busy. Between scheduling new appointments, greeting patients and filling out patient forms, taking and delivering messages, they have to fit in ordering medical equipment, daily contact with nurse and doctors, the list goes on. Essentially, the receptionist is responsible for the smooth running of the entire clinic, practice or hospital. They are the touchstone between doctors, nurses, staff, and patients. Below is a list of just some of the day-to-day tasks of a medical receptionist.

  • Welcoming patients and visitors, answering the telephone and answering any inquiries.
  • Scheduling appointments and keep those appointments on time.
  • Assisting patients with completing necessary forms and documentation.
  • Keeping a clean and calm reception area.
  • Processing billing and payments, using medical software
  • Liaising with Medicare and private health funds
  • Faxing, scanning, filing, and mailing documentation.
  • Comforting distressed patients – this may range from simply fixing any appointment issues that may arise, through to being the voice of comfort during times of extreme stress and emergency.
  • Equipment sterilisation and cleaning.
  • Monitoring and ordering stationery and clinical supplies.
  • Booking and organising staff and doctor meetings.
  • Maintaining information confidentiality at all times.
  • Liaising with other medical departments such as radiologists, medical specialists or psychologists with professionalism and discretion

Qualification

  • the ability to maintain a high level of professionalism and confidentiality
  • strong computer literacy
  • excellent communication skills, written and verbal
  • the ability to work independently, show initiative and work productively within a team environment
  • the ability to communicate with a range of people
  • work rights in Australia
  • previous experience in a medical reception or similar administrative position (Customer service: at least 1 year)
  • working knowledge of Windows-based software systems (e.g. Word and Excel)
  • an understanding of the Medicare Benefits Schedule
  • an understanding of medical terminology, medical and allied health professional organisations and relevant stakeholders
  • an understanding or experience in general practice accreditation and standards.

How To ApplyPlease click the ‘Apply Now’ button to complete the pre-screening questions and submit your application. If you would like further details please email manager@obs-gyn.com.au

Please be advised that only successful candidates will be contacted.

Job Types: Full-time, Part-time, Casual

Pay: $31.00 per hour

Application Question(s):

  • What software have you used previously?
  • When could you start?

Experience:

  • Medical receptionist: 1 year (Preferred)

Work Location: In person

Apply for this role

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