Customer Service Officer – Data Entry & Order Processing

Centurion Building Products / Centurion Garage Doors
Location: Stapylton, QLD
Hours: Full-time, Monday to Friday (normal business hours)

About Us

Centurion Garage Doors is a proud Australian manufacturer with over 45 years of experience delivering quality, reliability and service excellence. We are a stable, long-established business that values loyalty and long-term employment. Our team enjoys a modern office environment, excellent amenities and a supportive leadership structure focused on ongoing training and development.

About the Role

We are seeking a Customer Service Officer – Data Entry & Order Processing to join our dedicated Customer Service team. This role is primarily responsible for accurate entry of customer orders, processing payments and supporting assigned customer accounts. You will also assist the broader Customer Service team and Customer Service Manager as required.

This role requires a balance of accurate data entry and professional customer service, ensuring both administrative efficiency and a positive customer experience.

Key Responsibilities

• Accurately enter new customer orders

• Process customer payments

• Provide support for and maintain relationships with assigned customer accounts

• Respond to customer enquiries via phone and email

• Provide general administrative and office support

• Maintain strong product and technical knowledge through our in-house training

• Work collaboratively with operations and sales teams to resolve customer queries efficiently

About You

You are organised, approachable and proactive, with exceptional time management skills and a passion for accuracy. You thrive in a fast-paced environment and present yourself professionally, backed by previous experience in a similar role.

You will ideally have:

• Minimum 2 years’ data entry experience

• Strong keyboard skills with high accuracy

• Confident phone manner and strong written communication skills

• Proficiency with Microsoft Office

• Ability to multitask and contribute effectively within a team

• A positive “can-do” attitude and willingness to support others

What We Offer

• Full-time role: Monday to Friday, 8:30am–5:00pm (no weekends)

• Weekly pay with all entitlements (annual leave, public holidays, etc.)

• Your own workstation—no hot-desking

• Friendly, supportive team environment

• Great culture with monthly team BBQs

• On-the-job training and long-term career stability

Ready to Apply?

If you’re looking for a stable role with a well-established Australian company and enjoy a mix of data entry and customer service, we’d love to hear from you.
Apply now with your resume and cover letter.