Client Implementation Consultant Mooloolaba | 12 month maternity leave contract (with potential to extend)
This is an exciting, people focused role where you will work closely with clients to deliver demonstrations, onboarding, training and ongoing guidance. You will play a key role in helping clients get real value from our solutions and ensuring a positive, long term experience.
At The Fleet Office, we deliver GPS tracking and fleet management solutions to businesses across Australia. We are a locally owned and operated company with a friendly, collaborative team that enjoys working together, supporting one another and having a laugh along the way.
About the roleAs a Client Implementation Consultant, you will be a key point of contact for new and existing clients. From delivering engaging demonstrations to guiding clients through onboarding and training, you will help them feel confident using our platform and supported throughout their journey.You will work closely with internal teams to share client feedback and continuously improve the client experience. Full training and ongoing support will be provided to help you succeed in the role.
What you will be doingDeliver engaging demonstrations to prospective clientsGuide clients through onboarding, setup and trainingBuild strong, trusted relationships with clientsProvide ongoing guidance and follow upManage client records using CRM systemsCollaborate with internal teams to improve client outcomes
What we are looking forStrong communication and customer service skillsConfidence working with clients and explaining solutions clearlyComfort using computers and learning new systemsA positive, proactive attitude with good attention to detailStrong organisation and time management skillsExperience in the construction industry is a bonus, but not essential
Why join The Fleet OfficeBe part of a growing Australian owned businessJoin a supportive, down to earth teamWork from a modern office based in MooloolabaGain exposure to innovative hardware and technology solutionsFull training provided and the potential for the role to extend
How to applyApply with your CV and a short cover letter telling us a little about you, how you enjoy working with clients and why you would like to join The Fleet Office. We are keen to see your personality shine through.