Adrenaline Optometry is hiring a Casual/Temporary Optical Assistant role in Terrigal, NSW. Apply now to be part of our team.

Requirements for this role:

• Flexible hours available
• 1 year of relevant work experience required for this role

Optical Assistant or Dispenser – 2 to 3 days per week

Adrenaline Optometry is a boutique, family-owned practice in Terrigal. We are growing and seeking a qualified Optical Dispenser or an experienced Optical Assistant with strong technical skills, sales confidence, and the ability to deliver high-end customer care.

About the Role

This is a hybrid, hands-on role ideal for someone who enjoys variety and takes pride in providing a seamless patient experience. You will be involved in all areas of the practice, including:

Dispensing & Technical

• Interpreting prescriptions and advising on lens and frame options, including multifocals, single vision, and office lenses

• Using digital dispensing tools for PDs, heights, and adjustments

• Managing and processing patient orders accurately

• Operating Sunix practice management software

• Using HICAPS / EFTPOS confidently

Customer Service & Styling

• Assisting high-end clientele with frame styling and lens options

• Delivering friendly, professional front-of-house service

• Handling customer enquiries, emails, and follow-ups

• Assisting sports and lifestyle customers with frame and lens options

• Closing sales and optimising the customer experience

Online Store & Practice Support

• Processing online orders, packing, shipping, and fulfilment

• Stock care, merchandising, and maintaining practice presentation

• Booking appointments and providing general administrative support

• Assisting with day-to-day practice operations from open to close

What We Need

• Qualified Optical Dispenser OR a minimum of 12 months’ Optical Assistant experience in an optometry retail environment

• Confident technical ability with dispensing tools and software (Sunix preferred)

• Strong digital skills across CRM systems, online ordering, and Microsoft Office

• Excellent communication skills and attention to detail

• Ability to work independently and as part of a small team

• A fashion-forward eye for eyewear styling

• Reliable, punctual, professional, and available on rotating Saturdays 9am-1pm

Benefits

• Competitive hourly rate: $35–$38 per hour, depending on qualifications and experience

• Saturday penalty rates

• Superannuation

• On-site professional development coaching and mentoring

• Professional development course through an RTO for those intending to gain a Certificate IV in Optical Dispensing

If you are interested in the above position, please email your resume and a cover letter outlining how you meet the required competencies to Sam at ****@adrenalineoptometry.com