About BB Disability & Mental Health Services

BBDMHS is a registered NDIS provider located in the Illawarra and Shoalhaven regions, offering exceptional care and support for individuals in the mental health and disability sectors.

BBDMHS is dedicated to providing specialist, high-quality, and personalized care services that cater to the unique needs of each participant, empowering them to make choices and take control of their lives—helping them live to their fullest potential.

About Your new role

Due to our significant growth, we are seeking a new Team Leader who will be responsible for overseeing the provision of quality care and support services across multiple residential SIL homes. You will be responsible for a wide variety of tasks including but not limited to:

• Oversee and manage the daily operations of multiple Supported Independent Living (SIL) homes.

• Develop, implement, and review processes and procedures to enhance the quality of support and services.

• Build and maintain strong relationships with participants, their families, and other stakeholders to promote positive outcomes.

• Lead and support a team of Key Workers and Support Workers, ensuring high-quality services are delivered in line with NDIS Practice Standards.

• Ensure participants receive support that aligns with their care plans and helps achieve their individual goals.

• Implement and maintain effective communication and information management systems across all sites.

• Assist with the coordination and transition of new participants into services.

• Ensure participant documentation is accurate, complete, and regularly updated.

• Provide guidance to teams on complex issues, risk management, and incident response.

• Perform general administrative duties as required.

What you’ll need to succeed

Key Selection Criteria

• Relevant industry-related formal qualifications (preferred but not mandatory)

• Understanding and experience in delivering services in accordance with NDIS Practice Standards.

• Comprehensive knowledge of the complex needs of people living with disability.

• Experience managing support services for participants with complex disability & mental Health care requirements.

• Strong understanding of restrictive practices and associated reporting protocols.

• Knowledge of NDIS Practice Standards as they relate to Supported Independent Living (SIL).

• Experience coordinating and maintaining SIL service arrangements and programs of support.

• Knowledge of reportable incidents and incident reporting procedures.

• Experience managing and supporting staff performance.

• Strong leadership, mentoring, and team development skills.

• Demonstrated strong work ethic and professionalism.

You will have (or willing to obtain):

• Experience working with disability and/or mental health participants

• First Aid and CPR certificates

• A current Australian Drivers licence (minimum P2)

• A NDIS Worker Check.

• A Working with Children Check 

• A current Police Check

Why work for us?

• We are a leading disability service provider in the Illawarra and Shoalhaven regions.

• You will be encouraged to participate and contribute to the evolution of our fast growing, dynamic company.

• A family friendly workplace is offered and support provided for staff to manage their home and work lives effectively.

• On-going training and career development opportunities available.

For a confidential chat, please contact Mark Borg, our Operations Manager on 0404 209 ***