Sovereign Domestic Services is part of the Biniris Group of companies, which is a nationally recognised ISO and, HACCP accredited, commercial cleaning and facilities management company, we have experienced substantial and consistent growth since commencing our operations in 1986.  Biniris’ industry growth strategy has maintained a consistent and sustainable trend. More importantly, our focus is on family values, health and safety, contract retention, along with organic growth and sustainability. Our approach has earned the Biniris Group a reputation for providing service continuity as well as being a leader in the industry. We foster a sense of partnership with our staff and customers.

Sovereign Domestic Services is currently looking for an enthusiastic experienced Scheduling Coordinator to manage a team for in home services in Townsville, North Queensland. 

The primary responsibilities will be daily operations, client service delivery and staff management. Being a full-time position requiring Monday to Friday working times that may require flexibility.  Our management team is expected to complete a 40hr working week plus reasonable overtime where needed. 

In your role you will be responsible for 

• A personable, approachable personality.

• Able to work with a demographic of team members and clients in the aged care space.

• Excellent communication skills.

• Workplace health and safety requirements and reporting.

• Client liaison, interactions, and reporting.

• Staff Recruitment, shift management, and staff training.

• Managing the daily staff rosters, time sheets, reporting, and identifying training needs for operational staff. 

• Attending management meetings. 

• Toolbox and pre-start meeting communications.

• Contract management, previous experience in a management of people and contracts is essential.

The successful applicant will require:

• Understanding of ISO standards – 9001/14001/45001.

• Experience in the cleaning industry or a similar field.

• Extensive management experience leading successful teams.

• A strong customer service focus and attention to detail.

• Good organisational and time management skills.

• Management, supervision, and leadership skills of a close-knit team

• Computer literacy (MS Word, Excel, and Outlook)

A current police check is required to be provided less than 12 months old.

Current vaccinations for COVID-19 will be required. (Client Requirements)

This role will suit a candidate who enjoys working with a supportive management team and prides themselves on delivering exceptional client Service.

Working daily from our North QLD Air-conditioned Office at Garbutt, with occasional site visits as required basis.

If you think that you could be the person we are looking for, hit the “Apply now” button to submit your resume and cover letter.