Case Manager

Mareeba | Full-Time | Indigenous-led, purpose-driven organisation

Make a real difference — on the land, with young people

What we offer

• Salary Sacrificing Benefits – Increase your take-home pay up to $15,900 tax free

• Great Culture – Collaborative, growth-focused team

• Impactful Work – Support people & community programs

• Community-Focused Programs – Work on diverse initiatives that respond directly to community needs

About Us

The MaraWay is an Indigenous-led, not-for-profit organisation in Cairns rolling up its sleeves to tackle tough issues in our community. We change lives by helping people help themselves. We support people to get on track and show unconditional mutual respect. We provide vocational training, mentoring, and link participants to other beneficial services as needed. Our services continue to evolve in response to the needs of the Cairns community

About the Role

You’ll be based primarily on The Bilwon Farm in Mareeba, supporting children and young people aged 8–17 and their families through strengths-based, culturally safe case management and structured on-farm engagement.

In this hands-on role, you’ll complete intake and assessment, develop and review case plans, coordinate referrals, and provide consistent mentoring and practical support to help participants build wellbeing, routine, life skills and positive pathways.

You’ll also work closely with Youth Workers and the wider team to support the planning and delivery of farm-based programs, including before and after school activities and school holiday programs. You will assist with day-to-day operations by supporting staff coordination, including rostering and communicating staffing needs to ensure safe, consistent coverage for programs, camps and activities.

Key responsibilities include:

• Build positive and culturally safe relationships with participants and families

• Complete intake, assess participant needs, and develop case plans

• Provide mentoring, practical support, and ongoing follow-up

• Coordinate referrals and advocate for access to services and supports

• Support the delivery of farm-based programs, including before/after school and holiday programs

• Coordinate day-to-day program delivery with Youth Workers and assist with rostering/staff coverage

• Maintain accurate documentation, case notes, and required reporting

• Uphold confidentiality, safety standards and child-safe practices

About You

We are looking for someone who is:

• Experienced in case management, youth support, mentoring or participant services

• Confident working alongside young people with a calm and consistent approach

• Organised and able to manage competing priorities

• Comfortable coordinating staff and supporting team delivery

• Respectful, culturally aware and committed to creating culturally safe environments

What we are looking for

• Certificate IV or higher in Community Services, Counselling, Youth Work or related field.

• Understanding of Aboriginal and Torres Strait Islander cultural protocols.

• Current National Police Check, Blue Card, First Aid and CPR.

• Current Driver Licence (manual preferred).

• Experience working with culturally diverse communities, including Aboriginal and Torres Strait Islander peoples, will be highly regarded.

Aboriginal and Torres Strait Islander people are strongly encouraged to apply. We value lived experience, cultural knowledge, and community connection as vital to our work.

If you have any questions about these positions, please contact Nina on (07) 5306 1*** or via ****@hrdynamics.com.au

How to Apply

Hit that pink button that says, “Apply”, and upload:

1.       Your current resume

2.       A short cover letter about you and why you would be suitable for this position

3.       Include which position you are applying for within your cover letter

We encourage you to submit a cover letter as part of your application as it is an opportunity for you to tell us more about yourself, your qualifications, and why you're the ideal candidate for this position. We look forward to learning more about you through your cover letter, so please feel free to share your insights, experiences, and enthusiasm for joining our team.

We are looking forward to meeting you!