• Communities, Independent Living and Disability Support
• Full-time - Closed period contract until June 30th, 2026
• Garden Suburb, NSW
• Hourly rate $33.05 + super + NFP salary packaging (up to $18,550 tax-free)

Make your work matter – every single day

If you’re an experienced administrator who finds purpose in supporting people to live independently and with dignity, this is a role where your work will genuinely make a difference.

About the role

As a Client Administration Officer, you’ll be a key contact for recording and managing client-related events within our finance systems for Communities, Independent Living, and Disability Support programs.

Your work will help ensure accurate records, smooth financial processes, and timely responses to client account enquiries.

You’ll play an important role in supporting both clients and internal teams, helping resolve issues with care, efficiency, and attention to detail.

Key responsibilities

• Support efficient client-facing and administrative processes within the Finance Directorate
• Taking calls from clients regarding payments and general enquiries.
• Record client events accurately in the finance system and related programs
• Coordinate with internal stakeholders to ensure timely notification and processing of client changes
• Verify and validate client data using formal and informal checks
• Respond to and follow up on client fee and account enquiries, including rejected Direct Debits and debtor matters
• Maintain accurate client records, notes, and supporting documentation
• Contribute to the ongoing integrity and effectiveness of the finance database

About you

You’re organised, detail-oriented, and bring a strong customer service mindset. You’ll ideally have:

• Previous administration experience, preferably within health, community or disability support environments
• Excellent written and verbal communication skills
• Confidence with data entry and financial systems (experience with AX, PeoplePoint, or similar systems is highly regarded)
• A professional, empathetic approach when supporting clients and stakeholders
• High attention to detail and quality in documentation and record-keeping

If you’re looking for a full-time contract role until the end of June 2026 where your work supports communities, independent living, and disability services, we’d love to hear from you.

Apply now and help make a real difference with Uniting.

Next steps

Please submit your CV and Cover letter via the "Apply Now" button.

 For all enquiries, please contact Louise Massie at mmassie@uniting.org using the subject line: Client Administration Officer - Garden Suburb enquiry via EthicalJobs

Uniting NSW.ACT contributes to the work and mission of the Uniting Church in NSW and the ACT through social justice advocacy, community services, and spiritual care. We provide care and support for people through all ages and stages of life, with a focus on people experiencing disadvantage and vulnerability. Our purpose is to inspire people, enliven communities, and confront injustice. 

Uniting is a Child Safe Organisation committed to promoting the safety, well-being, and inclusion of children and young people. 

Empowered by diversity 

At Uniting, inclusion isn’t just something we value – it’s how we work. Our culture and practice reflect the vibrant diversity of our colleagues, and the clients and communities we serve.