Your new company
A growing Accounting firm requires an IT Support Officer for a permanent opportunity commencing ASAP, based in Ballarat. The company promotes a collaborative and supportive work environment, offering exposure to leading technologies and ongoing career development opportunities.

Your new role
In this exciting new role, you will be:

• Providing 1st & 2nd level IT support for employees.
• Performing technical support of servers, network and hardware.
• Assisting with the delivery of infrastructure projects.
• Delivering a high level of customer service and communication.
• Managing relationships with vendors and suppliers.
• Procuring and provisioning IT hardware (laptops, mobile phones, monitors, etc).
• Maintaining and developing documentation and knowledge base articles.

What you'll need to succeed
To be successful in your application, you will need:

• Demonstrated experience in providing level 1 & 2 IT support.
• Sound knowledge of Office 365, Exchange, Intune, Active Directory, PowerShell and Network troubleshooting.
• Highly developed troubleshooting and problem-solving skills.
• A tertiary education in Information Technology as well as Microsoft, Azure, Cisco and Palo Alto certifications are beneficial.
• Prior experience working within a Financial Services organisation is advantageous.

What you'll get in return
Working in an organisation where they develop and grow careers, you will be offered a competitive salary package, in a role that offers exposure to leading technologies and projects. This organisation prides itself on internal promotion and career development and offers development training. Do not miss out!
What you need to do now
If you're interested in this role or know of someone that may be, please forward an updated CV to Daniel.Bertino@hays.com.au.#2976661