About the role

We are seeking a hardworking and detail-oriented Intake Officer to join our team on a casual basis. Based in our South Geelong office, this role is responsible for providing efficient and effective administrative support to our Allied Health services. The ideal candidate will have strong administrative skills and the ability to work effectively in a fast-paced environment.

What you'll be doing

• Managing all incoming referrals including gathering all information and documentation required.

• Answering and directing incoming telephone calls in a professional and courteous manner

• Managing client inquiries and coordinating initial appointments

• Maintaining accurate patient records and updating client information in our database

• Assisting with general office duties such as filing, photocopying, and data entry

• Providing exceptional customer service to our clients at all times

What we're looking for

• Previous experience in an administrative or customer service role, preferably in a healthcare setting

• Excellent written and verbal communication skills

• Strong attention to detail and ability to work accurately under pressure

• Proficient in using Microsoft Office suite, including Word, Excel, and Outlook

• Flexible and adaptable, with the ability to multitask and prioritise effectively

• Commitment to delivering high-quality customer service

What we offer

At Forbes Allied Services, we are committed to providing a supportive and inclusive work environment. We offer competitive remuneration, opportunities for career development, and a range of health and wellness benefits to support our employees. If you are looking to join a dynamic and growing organisation, we encourage you to apply now.

Apply now for this exciting opportunity!