About the role

We are seeking a diligent and organised Branch Assistant to join our team at Tradelink in Townsville, QLD. In this full-time role, you will play a crucial part in the smooth running of our local branch, providing vital support to the branch manager and team.

What you'll be doing

1. Assisting with the daily operations and administrative tasks of the branch

2. Receiving and processing customer orders and enquiries efficiently

3. Maintaining accurate inventory records and stock levels

4. Deliveries and liaising with suppliers

5. Providing excellent customer service to both trade and retail clients

6. Supporting the branch manager with any other duties as required

What we're looking for

1. Prior experience working in a customer service or administrative role, preferably in a warehousing, logistics or distribution environment

2. Strong attention to detail and excellent organisational skills

3. Ability to work effectively both independently and as part of a team

4. Excellent communication and interpersonal skills

5. Proficient in using standard office software and inventory management systems

6. A positive, can-do attitude and a commitment to delivering outstanding customer service

What we offer

At Tradelink, we pride ourselves on providing a supportive and inclusive work environment where our employees can thrive. You'll enjoy competitive remuneration, opportunities for career progression, and a range of benefits including staff discounts, flexible working arrangements, and ongoing training and development.

About us

Tradelink is a leading supplier of plumbing, bathroom, and heating products in Australia. With over 170 branches nationwide, we are committed to delivering exceptional service and high-quality products to our trade and retail customers. Join our growing team and be a part of our continued success story.

Apply now to become our next Branch Assistant.