Promote student wellbeing at our Mt Helen Campus.Student Services and Registrar - Mt Helen CampusFull-time continuing appointmentHEW 5 - $79,177 p.a. plus up to 17% superannuationAbout the role

You will provide support to residential students by creating a positive learning environment that enhance student mental health and wellbeing. Acting as a positive role model, you will collaborate with students to create an activated and harmonious student community and will be responsible for promoting connectedness, wellbeing, and success.

You will:meet regularly with residential students both informally and through formal programs;develop and implement wellbeing initiatives and support programs;assist residential students to access appropriate support; andmonitor residential student behaviour and respond to incidents in accordance with local guidelines and University regulations and policy.

About you

You will have a demonstrated student centred approach with professional experience in supporting international students to resolve complex issues and navigate University services. In addition, you will have experience working within established policies and procedures under general direction, with the ability to apply your knowledge in a structured support role.

You will possess demonstrated:experience working collaboratively with young adults to provide personal support and community development programs;initiative, discretion, and judgement in dealing with diverse and complex support to young adults in a residential setting;ability to identify concerns to wellbeing in young adults and make effective referrals to appropriate support services; andinterpersonal and communication skills to build rapport with students and work collaboratively in a multidisciplinary team.

All University positions delivering education and/or services to children must hold a valid Working With Children Check (WWCC). Please refer to the position description for WWCC requirements.

How to apply

Please apply by Sunday, 8 February 2026

Applicants are required to submit a suitability statement not to exceed two-pages and a resume.

Please note: Interviews may be conducted during the advertising period. Applicants are encouraged to apply early, as the University may progress shortlisting and interviews prior to the closing date.

To view the position description, please visit https://wd3.myworkdaysite.com/recruiting/federation/Federation_CareersFederation University is committed to The Circle Back Initiative program, whereby we will respond to every applicant.If you are experiencing technical difficulties with your application, please email the Recruitment team or phone 03 5327 9756. Our position descriptions also list a contact person for job specific inquiries.