Workforce Support Officer (524461)

Department of Health Tasmania

Other  

Date posted: January 25, 2026

Closes: Feb 24, 2026


The Team:

The Statewide Operational Planning Unit (SOPU) was established in late-2023 with a primary focus of supporting operational business units as a centralised platform. With core functions including roster maintenance, recruitment, leave planning and establishment management, the SOPU will deliver statewide oversight and consistency for all strategies ensuring efficiency and alignment with operational needs

The Role:

Provide quality 7- day rostering services and business support to the unit manager, including liaising with frontline staff, managers and relevant industrial representatives.

  • Contribute to the preparation and maintenance of rosters for the Operational business units, including entering leave data and, staff absences
  • Assist in ensuring roster projections are in line with Ambulance Tasmania Award rostering provisions.
  • Provide assistance to Operational business units by supporting tasks such as rostering, updating establishments, and assisting with recruitment as required.
  • Maintain communication and collaboration with managers and supervisors to ensure that operational business needs and issues are communicated proactively and in a timely manner.
  • Add Manage incoming phone calls, accurately record absences of the front-line staff, and update Daily Alternations accordingly.

Note: - Please refer to the Statement of Duties for all the selection criteria of this position to address in your application.

You will need:

  • Contribute to the preparation and maintenance of rosters for the Operational business units, including entering leave data and , staff absences
  • Assist in ensuring roster projections are in line with Ambulance Tasmania Award rostering provisions.
  • Provide assistance to Operational business units by supporting tasks such as rostering, updating establishments, and assisting with recruitment as required.

Note: - Please refer to the Statement of Duties for all the selection criteria of this position to address in your application.

Details of appointment:

Permanent full time shift worker position, working 76 hours per fortnight, commencing as soon as possible.

*Notwithstanding hours to be negotiated with the successful applicant.

Applicants should note that, for a period of twelve months from the date of publication, this selection process may be used to fill subsequent or similar full time, part time, and casual vacancies.

Salary: $73,811 to $79,779 per annum. Our Employer 12% superannuation contribution is on top of this amount.

  • Salary range is in accordance with Public Sector Unions Wages Agreement 2022.

Salary Packaging:

You’ll have access to salary package a range of benefits including living expenses up to $9,010 + $2,650 in meal entertainment each FBT year + other benefits if eligible. 

Benefits available to eligible candidates:

  • Professional development and accelerated pathways.
  • A range of leave entitlements, including study leave and Professional Development Support.
  • Fitness Passport – You, and your family can access 40+ fitness facilities across Tasmania for just $14.50 per week per person, or $28.05 for a family.

More information about our Employee Benefits can be found here

Eligibility:

Applicants should note the following criteria are desirable:

  • Proven experience in preparing, maintaining, and managing rosters.
  • Current Driver’s Licence

Note: - Please refer to the Application Guide for more information of pre-employment check.

Download the Statement of Duties and any Associated Documents

We encourage you to review the Statement of Duties, Applicant Guide, prior to applying for an overview of the duties, program, selection process and application guidance.

Statement of Duties: 

  • Workforce Support Officer Band 3  

Application Guide:  

  • Department of Health - Applicant Guide

For more information:

Applicants who require further information are encouraged to contact the Contact person for detailed information about the vacancy.

Name: Vanessa Seabourne
Position: Project Manager - Operational Roster Capability Support
Email address: ***************@ambulance.tas.gov.au 

*Applications close 1 February 11:55pm.

Apply for this role

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