Are you looking for a fresh start with stability, recognition, and growth opportunities? Tired of long commutes and wanting better work-life balance?

Thoroughgood Professional Plumbing Services is expanding and seeking a dedicated Administrative Assistant to join our team on a permanent, full-time basis. Based in Lisarow on the Central Coast NSW, this role offers job-sharing opportunities within a business that values its people, supports work-life balance, and takes pride in doing things properly.

This is a hands-on admin role suited to someone who enjoys problem-solving, working with systems, and supporting a busy trade team.

In Return, You Will Receive:

• Competitive hourly rate of $30–$35 per hour (based on experience)

• Stable, long-term employment with a growing local business

• Supportive team environment with clear systems and expectations

• Opportunity to grow with the business over time

Role and Responsibilities:

• Answer phone calls promptly and professionally

• Return and respond to phone calls and text messages in a timely manner

• Schedule and book jobs via phone, email, and text

• Communicate effectively with technicians, property managers, and private clients

• Monitor job progress and follow up on parts, variations, or return visits

• Maintain accurate job notes, photos, and records in ServiceM8

• Manage accounts receivable and debtors

• Perform daily bank reconciliations in Xero

• Update real estate job management software

• Support company-related social media and admin tasks as required

Essential Skills and Qualifications:

• Professional self-presentation and communication

• Ability to work independently and as part of a team

• Strong written and verbal communication skills

• High attention to detail and accuracy

• Ability to prioritise tasks in a fast-paced trade environment

• Experience in the plumbing industry or another trade (preferred)

• Proficiency with, or willingness to learn, the following software:

  • ServiceM8

  • Xero

  • Burdi

  • iAuditor

  • Podium

  • Real estate platforms

If you have the skills we’re looking for and want a long-term role where your work genuinely matters, please send your resume and references to Michelle at *********@tpps.com.au