Bin and Gone is an Australian owned Waste Management Provider.

We are seeking a highly motivated and detail-oriented Customer Service & Administration Officer to provide all-round office support to our passionate team and growing customers. You will provide general administrative support in the areas of Customer Service, Sales & Business Development, Accounts and Operations.

Applicants must be Australian citizens or permanent residents.

The role will be defined by your passion for exceptional customer service, exceptional organisational skills, attention to detail, problem-solving aptitude and ability to deliver results.

You will be based in the Brisbane office 3 days per week (with 2 days from home), however, this role will require assistance across both Brisbane and Sydney businesses.

Key Tasks/Responsibilities:
● Answer and handle inbound customer calls.
● Handle and maintain relationships with external suppliers.
● Provide support to existing management across all areas of the business.
● General data-entry including gathering/entering customer details during onboarding and ongoing engagement.
● Accounts assistance.
● General accounting and administration tasks as required.

Essential Skills/Experience:
● Superb customer service skills and the ability to build and develop relationships with customers, suppliers and other stakeholders.
● Competent in Microsoft Office applications including Word and Excel or at least a willingness and ability to learn.
● Basic data entry proficiency in Microsoft Excel is required.
● Ability to adapt to new systems, learn, understand and improve on existing procedures.
● Organised with good time management and prioritisation skills.
● Ability to problem solve and work independently.
● Team player with strong verbal and written communication skills.
● Attention to detail.

Basic data entry proficiency in Microsoft Excel is required.

Desirable Skills/Experience:
● 3+ years of experience in a similar office administration role.
● Experience within the Waste Management sector or a related industry like transport.
● Experience dealing with Xero or similar accounting package.