• Showcase your leadership in an established community focused venue
• Play a key role in driving service standards, culture and team development
• Build culture. Inspire growth. Drive success

Assistant Venue Manager |The Plough & Ale Hotel, Calderwood NSW 2527

Plough & Ale Hotel, in Calderwood NSW is a popular local hub where we serve up cold beers, hearty meals and a friendly loyal crowd who keep coming back.
We're after an experienced Assistant Venue Manager to lead the team, run day-to-day operations and deliver exceptional hospitality every day, as that's the Laundy way.
You’ll take the reins during busy periods and in the General Manager’s absence, ensuring the venue runs seamlessly while keeping its welcoming atmosphere and high operational standards.
You’ll mentor and inspire the team, drive performance and bring your experience, ideas and energy to shape the exciting future of this loved local hub.

Key Responsibilities:

• Lead by example and support the General Manager to keep the venue running smoothly.
• Mentor and develop a high performing, motivated team.
• Assisting with end-to-end venue management across food, beverage, gaming and accommodation
• Ensure compliance with liquor, gaming, OH&S and licensing requirements.
• Drive revenue, budgets, and cost control.
• Deliver exceptional guest experiences and maintain our welcoming atmosphere.
• Partner with marketing and the local community to grow our profile.

What You'll Bring to the Role

• Proven leadership that motivates and guides teams to perform at their best.
• A track record of success in high-volume, multi-faceted venues.
• 2+ years' experience in a similar operation.
• Strong background in all facets of pub operations with gaming experience highly regarded
• Excellent communication skills, written, verbal and interpersonal.
• Solid understanding of liquor legislation and compliance requirements.
• A practical, hands-on leadership style and the capacity to build genuine relationships with team members, guests and the local community
• Current RSA, RCG and ARCG accreditation

We vibe best with people who are

• Accountable: Own it. Fix it. Nail it.
• Curious: Ask "why" and "what if" often.
• Collaborative: We win together
• Driven: You hustle with heart without losing your cool

The Laundy Story
Four generations, countless beers poured, and a legacy built on good old-fashioned hospitality, that's the Laundy way.
We kicked things off in 1945 with the Sackville Hotel in Rozelle and never looked back. Through grit, heart, and a knack for turning pubs into community icons, we've grown into one of NSW's most recognisable hospitality families.
Today we have a diverse portfolio of 40+ venues that stretch from your trusty local, to boutique hotels and buzzy beachfront playgrounds. The heart of Laundy beats the same everywhere: Think Watsons Bay Boutique Hotel, the Woolwich Pier, the Marsden Brewhouse, and beyond, where people gather, celebrate, commiserate, and everything in between. From schooners at the local to spritzes by the sea, we've built a reputation for blending tradition with just the right splash of spunk.

How to Apply
Click Yes to Apply. And yes, we want a cover letter. Not a cookie cutter one, but something that shows us who you are. Get creative, have some fun with it, and let us see the person behind the resume (trust us, we'll actually read it).

Hot tip: Don't just list what you've done, show us what you've nailed. We want to see your wins, your energy, and what makes you the leader this venue needs.

We're all about people
At Laundy Hotel Group, we know great hospitality starts with diverse voices and experiences. We're proud to be an Equal Employment Opportunity employer, and we actively encourage applications from people of all backgrounds, identities, cultures, and abilities, including First Nations peoples, people with disability, and those from the LGBTQIA+ community.
If you require any adjustments to the recruitment process, our HR team would be happy to have a confidential chat to make sure you're comfortable and supported every step of the way. You can connect with the team at HR@laundy.com.au.

Our Acknowledgement of Country
We acknowledge the Dharawal people, the Traditional Custodians of the land and waters at Calderwood, NSW. We pay respect to Elders past and present and celebrate the culture, stories, and traditions that make this place special.