Are you passionate about quality customer service and seeking that opportunity to join the winning team?

Join the Followmont Transport Family as Administration Officer in our Toowoomba Depot. As a Administration Officer you are an integral part of our customer experience and this role would suit a proactive, organized, self-starter, with a positive & enthusiastic energy to add to our close-knit team.

The Role:

• Full Time | Monday to Friday |
• Effectively managing a high volume of Data entry, assisting with compliance, POD's, Drivers run sheets, ensure loads of Dangerous goods are compatible and provide pallet correspondence.
• Provide exceptional service at every opportunity by building relationships and rapport with your customer, both internal and external.
• Provide detailed tracking and reporting on freight movements and deliveries including reporting on misdirected freight
• Complete audits, reporting and all other administrative duties accurately to support the operation as required.

Benefits:

• Weekly Pay | Leave Entitlements
• Permanent or Fixed Term engagement options available - so you can plan your future with confidence
• Safe onsite parking
• Workplace Benefits Program providing discounts to many major retailers.
• Health Fund discounts for single or family cover.
• Free access to our Employee Assistance Program, Mental Wellbeing Program and Workplace Banking Program.
• Recognition programs where you are rewarded for your contribution to the business.
• Great opportunities for career progression within our company

About You:

• Transport Industry specific experience OR knowledge advantageous
• Previous customer service in face to face or online experience would be highly regarded
• Computer skills - Microsoft Suite and systems experience required
• Ability to work within a team environment as well as a go-getter attitude to regular tasks and challenges
• Positive and Supportive Focused outlook with the willingness to learn

If you encompass these attributes we would love to hear from you!

Followmont Transport is a passionate family business 100% dedicated to service and maintain a hands-on relationship with customers, our people and suppliers. If this opportunity sounds interesting and aligns with your values, please apply via email talent@followmont.com.au