Join our team at BIG4 Rainbow Beach as a Guest Services/Housekeeping employee, where you will play a crucial role in ensuring our guests enjoy a clean, safe, and well-maintained environment. This role involves maintaining the appearance of our accommodation, amenities, and park buildings to a high standard, while also providing excellent customer service to our guests.

Main Duties/Responsibilities

• Maintain the appearance of accommodation, amenities, and park buildings to ensure a high standard of cleanliness and presentation.
• Clean cabin interiors, verandas, and exteriors as required to meet guest expectations.
• Ensure cleanliness of amenities blocks, laundries, and camp kitchens to provide a hygienic environment for guests.
• Assist fellow team members in completing tasks efficiently and effectively.
• Safely operate vehicles and equipment while adhering to all safety protocols.
• Utilise chemicals according to Material Safety Data Sheets (MSDS) guidelines and maintain chemical knowledge.
• May be required to perform general gardening and grounds maintenance to uphold the quality of lawns, gardens, and trees.
• Provide exceptional customer service, anticipate guest needs, and offer support and assistance where necessary.
• Enforce park rules to ensure the safety and comfort of all guests.

Qualifications and Skills

• Prior experience as Housekeeper is preferred but not required. We can provide on the job training for the right candidate.
• Knowledge of cleaning techniques, chemical usage, and MSDS guidelines advantageous.
• Strong attention to detail and commitment to maintaining cleanliness and safety standards.
• Excellent communication and customer service skills.
• Capacity to work effectively within a team and independently.

If you are dedicated to delivering exceptional service and ensuring the comfort and satisfaction of our guests, we invite you to apply for the Guest Services/Housekeeper role at BIG4 Rainbow Beach. Enjoy a supportive work environment, competitive compensation, and opportunities for growth in a dynamic industry.

For applicants requiring accommodation, a powered site is available if successful as part of employment.

Job Type: Casual

Pay: From $32.31 per hour

Benefits:

• Employee discount

Work Location: In person