Manager Client Support & Housing Services

Victorian Government

Date posted: January 24, 2026

Closes: Feb 23, 2026


Overview

Work Type: Fixed-term - Full-time
Salary: $138,631 - $185,518
Grade: VPS 6
Occupation: Community services
Location: Grampians - West Wimmera
Reference: VG/DFFH/COPL/00371531
The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live a
safe, respected and valued life.

Our areas of focus are child protection, housing, disability, the prevention of family violence, multicultural affairs, LGBTIQA+
equality, veterans, women and youth. The work we do benefits thousands of Victorians, particularly those who are
disadvantaged and vulnerable.

We work in a variety of community-based settings, including people's homes, residential facilities and secure settings across
metropolitan, rural and regional Victoria.

We are committed to developing and supporting a workforce that is well equipped and highly motivated. All jobs can be
worked flexibly, and we encourage applications from Aboriginal and Torres Strait Islander people and people from diverse
backgrounds and abilities. .

If you’re having any trouble viewing this ad and would like it or any attachments in an accessible format (such as large
print), please don’t hesitate to get in touch with the contact person listed
on the ad.

For more information on working with us and our recruitment process, please visit Department of Families, Fairness and
Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs)

THE ROLE

This is an exciting opportunity to work as part of a dynamic executive team in the Wimmera South West Area.
The role of Manager Client Support & Housing Services is a challenging and rewarding opportunity to lead a diverse program with responsibility for housing service delivery, complex care, and reception services.
The successful candidate will have strong management and leadership skills, be flexible and responsive to changing needs and priorities across the Area and provide stability and support to staff across five offices.
You will collaborate with teams across the Wimmera South West to improve client experiences by developing and implementing client-focused protocols, systems and training. Working alongside senior leadership you will ensure the Area delivers against the department's strategic priorities.
ACCOUNTABILITIES INCLUDE

  • Prepare and present detailed, comprehensive reports, briefs and submissions on complex policy and operational issues as well as prepare regular and ad hoc reports and correspondence.
  • Prepare and present high-level communication material (including for change communications) and provide authoritative and strategic advice relating to communications issues and requirements.
  • Actively facilitate seamless communication and collaboration across the department to coordinate critical projects, including organisational change strategies.
Please open the position description to read more.
HOW TO APPLY
Applicants are encouraged to apply online. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.
Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria.
Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.
Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.
For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs)
Please apply to submit your interest in this position.

Applications close Wednesday 4 February 2026 at 11.59pm

Posted

20 January 2026

Apply for this role

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