Experienced Medical Receptionist (Casual Contract)

Haan health medical

Other  

Date posted: January 23, 2026

Closes: Feb 22, 2026


Haan Health Medical Centre at Broadbeach is looking for a casual (2 to 3 days per week) experienced and passionate employee for an experienced Medical Receptionist.

The business hours are Monday to Friday from 8 am to 5:30 pm. 

We are a mixed billing surgery that incorporates General Practice & Pathology Services.

We are looking for the best team who work really hard and loves what they do.

Apply now if you think you are a dynamic, joyful, bright, brilliant experienced Medical Receptionist and fulfil the criteria below.

  • Authorised to work in Australia (Please note that No Sponsorship will be provided for this position. Only applicants who have the right to work in Australia currently will be considered.)

  • CURRENT experience in a General Practice.

  • Fast & proficient in all keyboard & telephone skills;

  • Experienced user in Best Practice Software and HotDoc system.

  • Punctual, reliable, committed and honest;

  • Ability to work independently;

  • A Good team player. 

  • Excellent time management skills;

  • Customer-focused with a commitment to patient care and support

  • Strong attention to detail, maintaining confidentiality by adhering to the latest Hospital and Health Confidentiality and Privacy Legislation ACT regulations (QLD)

ESSENTIAL SKILLS for Medical Receptionist:

  1. Greeting and attending to patients and visitors;

  2. Answering phone and email communication;

  3. Scheduling and managing appointments;

  4. Handling administrative multitasking; 

  5. Processing billing and payments;

  6. End of the day banking report, tally and reconciliation.

  7. Insurance and claims management;

  8. Office organisation and inventory management;

  9. Medical documentation and communication;

  10. Coordination between medical departments; 

  11. A strong team player who contributes to a positive work culture;

  12. Approachable, reliable, committed, dependable, and punctual;

  13. Excellent communication skills, professional presentation and positive can-do attitude;

  14. Previous experience in administrative/reception roles in Medical Practice;

  15. Sensitive in your approach when dealing with patients;

  16. A basic understanding of medical terminology and healthcare procedures.

To apply for this position, submit your CV and covering letter online.

Apply for this role

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