Our organisation

We take pride in our place in the Gippsland community. We are a quality essential service and support the health, safety and wellbeing of our community and staff. We are a significant employer in the region, working closely with our stakeholders towards an increasingly prosperous Gippsland.

We are innovative and committed to ensuring that Gippsland Water remains a great place to work. We do this by:

• Offering a flexible and stimulating workplace and investing in our people to enable us to adapt to the changing needs of our business and our region.
• Building the capability and culture of our people into a more highly skilled, professional, customer focused and efficient organisation.
• Building a diverse and inclusive organisation, where our people feel safe to bring their full and authentic self to work.

We also provide a range of employee benefits that will make your experience working at Gippsland Water both professionally and personally rewarding.

The role

As the Land Development Officer, you will be the key point of contact for external stakeholders regarding property related queries. The role involves reviewing, calculating, and applying charges in relation to sewer connection, water main tapping, fire services, backflow prevention and metering requirements to ensure financial sustainability and protection of Gippsland Water’s assets.

You will also help maintain Gippsland Water’s Information Systems by ensuring billing records are accurate and up to date.

We’e looking for someone with a customer focused approach, an engaging communication style and strong corporate systems skills. You’ll enjoy investigating issues, assessing options and making balanced recommendations to ensure compliance and standards are met, while contributing to the broader team and providing best value service.

What you’ll bring

• Experience in interpreting and applying legislative, regulatory and policy requirements and guidelines to make objective decisions to complex issues.
• Demonstrated ability to work effectively as part of a team and contribute to the team’s success.
• Well-developed oral and written communication and presentation skills, including the ability to deliver complex information to a diverse range of audiences.
• Experience in resolving customer enquiries and complaints and managing customer relationships.

Freedom

We offer a variety of flexible arrangements to suit our employees varied needs and the business, including purchased leave, varied start and finish times, working from alternative locations and accrued days off. We understand that Gippsland Water and our customers benefit from enabling our employees to achieve balance in work and life.

How to apply

For specific enquiries relating to this position, please contact Rachel Reid, Team Leader Property Development on 0417 000 979.

Applications close Sunday 15 February 2026.

Before applying for the position applicants should read the position description and included selection criteria. All applicants need to provide a statement addressing all selection criteria along with a copy of your current resume to be considered for this position.

Please note that if you do not fully address the selection criteria you may be excluded from being shortlisted for further progression in the recruitment process.

Shortlisted applicants may be required to undertake a pre-employment medical and a National Police Check.