Rostering Officer – Home CareRight at Home Gold Coast | Pimpama & BundallPermanent Full-TimeMonday–Friday | Office-basedSCHADS award + supportive team environmentAbout the RoleWe are seeking two dedicated Rostering Officers to support seamless service delivery by efficiently coordinating and managing Support Worker rosters across the Gold Coast, with one position based in Pimpama and the other in Bundall.This is a fast-paced, highly collaborative role where priorities can shift throughout the day. You will balance client needs, workforce availability while maintaining excellent communication with clients, Support Workers, and internal stakeholders.Key ResponsibilitiesDevelop, manage, and optimise Support Worker rosters to ensure continuity of careProactively fill planned and unplanned vacant shiftsManage staff availability, leave requests, and last-minute changesEnsure compliance with relevant Awards, agreements, and organisational policiesCommunicate roster changes clearly and professionally with staff and clientsMaintain accurate records and data integrity within rostering systems (e.g. Visual care)Collaborate closely with Operations, Recruitment, and Care Management teamsParticipate in on-call rostering support as requiredAbout YouProven experience in rostering, scheduling, or workforce coordination (aged care, disability, or community services preferred)Minimum 1-2 years of rostering or scheduling experience requiredStrong understanding of Awards and compliance obligationsHighly organised with excellent attention to detailResilient, adaptable, and confident working in a reactive, fast-paced environmentStrong communication and problem-solving skillsCompetent with computer systemsProfessional, discreet, and customer-focused in all interactionsWhat We OfferCompetitive payFantastic office culture with friendly, helpful staffOngoing training and professional developmentStable, office-based role across two Gold Coast locationsPaid Birthday LeaveTeam building eventsEmployee reward and recognition program including discounts on 400+ retailers, ad a wellbeing portal and moreEssential RequirementsRelevant experience in rostering or schedulingCurrent driver's licenceNDIS Worker Screening Check must be obtained before startingAbility to work from either Pimpama or Bundall officeAustralian citizenship requiredAbout Right at HomeRight at Home is a leading provider of in-home aged care and disability support services across Australia. We are committed to delivering high-quality, person-centred care that supports clients to live independently, safely, and with dignity in their own homes. Our Gold Coast team is known for its collaborative culture, professionalism, and strong focus on client wellbeing.How to ApplyApplications may be reviewed as they come in, so apply now with your resume and cover letter. If you have any questions, please contact hr.gc@rightathome.com.au