Job description
Agency Department of Health Work unit Aboriginal Support Services Unit
Job title Aboriginal Liaison Officer Designation Administrative Officer 4
Job type Full time Duration Ongoing
Salary $75,091 - $85,611 Location Darwin, Palmerston
Position number 2238 RTF 340764 Closing 05/02/2026
Contact officer Patricia Paterson on 08 8944 8722 or Patricia.Paterson@nt.gov.au
About the agency http://www.health.nt.gov.au/
Apply online https://jobs.nt.gov.au/Home/JobDetails?rtfId=340764

APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF
YOUR TERTIARY QUALIFICATIONS.
Information for applicants – inclusion and diversity and Special Measures recruitment plans
The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates
people with disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment
process or job, please discuss this with the contact officer. For more information about applying for this position and the
merit process, go to the OCPE website.
This position is only available to Aboriginal applicants. For more information on Special Measures plans, go to the OCPE
website.

Primary objective
Contribute to the delivery of a culturally appropriate health care service for Aboriginal and Torres Strait Islander patients by
providing a liaison service within Royal Darwin Hospital/Palmerston Regional Hospital. Establish and maintain rapport with
patients, offering support, and advocating on their behalf. Ensure Aboriginal and Torres Strait Islander people have access
to information in relation to health services by providing a variety of approaches to information and education.

Key duties and responsibilities
1. Provide culturally appropriate assistance, support and quality care for Aboriginal and Torres Strait Islander people by

providing a liaison service to assist patients and families during their hospitalisation.
2. Work closely with the multi-disciplinary teams (Doctors, Nurses/Aboriginal Health Practitioners, Physiotherapists, and

Allied Health Workers) and networking with government and non-government agencies.
3. Ensure accurate documentation of patients file notes and record keeping is maintained at a high level.
4. Participate in unit meetings, business planning, staff essential training and quality improvement activities.
5. Preparedness and capacity to work rotating weekend shift roster
6. Follow defined service quality standards, work health and safety policies and procedures relating to the work being

undertaken in order to ensure high quality, safe services and workplaces.
7. Foster a positive workplace culture through exemplary leadership practices and role modelling behaviour

Selection criteria
Essential
1. Proven ability to engage and interact effectively with Aboriginal and Torres Strait Islander people and health professionals

from diverse cultures in remote and urban locations.
2. Proven knowledge and awareness of cultural and cross-cultural issues affecting Aboriginal and Torres Strait Islander

people in today’s society in health and wellbeing.
3. Demonstrated high level of communication skills relating to liaising and advocating effectively with and on behalf of

Aboriginal and Torres Strait Islander patients and their families in a culturally appropriate manner.
4. A demonstrated high standard of oral and written communication skills and experience in using Microsoft computer

programs and accessing databases.
5. The ability to work with the multi-disciplinary teams and to work as an effective team member.
6. Demonstrated ability to work independently with minimal supervision, determining priorities, meeting deadlines,

organising daily workloads, planning, organising and participating in staff education sessions and programmes

Further information
Positions may be subject to pre-employment checks such as immunisation requirements, working with children clearance
notice and criminal history checks. A criminal history will not exclude an applicant from this position unless it is a relevant
criminal history. For immunisation requirements - Category A (direct contact with blood or body substances) or Category B
(indirect contact with blood or body substances), check with contact person for requirements.