Mackay Entertainment & Convention Centre (MECC)

Join the dynamic Casual Pool at the Mackay Entertainment & Convention Centre! We’re seeking enthusiastic and customer-focused Food & Beverage Attendants to support a diverse range of events — from theatre performances and gala dinners to conferences and community celebrations.

As part of one of regional Queensland’s premier venues, you’ll enjoy flexible work, great team culture, and the chance to be part of unforgettable experiences.

About this opportunity:

We are looking for customer-focused and energetic Food & Beverage Attendants to support the diverse events delivered by the Mackay Entertainment & Convention Centre.

In this role, you will:

• Provide high-quality food and beverage service across functions, conferences, theatre events, and banquets.
• Assist with bar service, table service, and event setup/pack-down.
• Maintain cleanliness and presentation standards across all service areas.
• Work collaboratively within a professional and supportive team.
• Opportunities to learn from highly skilled events and technical professionals

Please note: This is a casual position. Hours are not guaranteed, and shifts are offered on an as-needed basis in line with MECC’s events schedule.

Essential Qualifications, Experience & Skills:

• Previous hospitality or customer service experience (preferred).
• Current Queensland RSA certificate.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment with varying event schedules.
• Availability to work shifts for days, nights, weekends and public holidays as required.

In addition to the above, we also offer the following employee benefits:

• Base hourly rate of $29.40 + applicable casual loadings.
• 12% superannuation.
• May be eligible for salary sacrificing options.
• Learning and career development opportunities.
• Employee Assistance Program.
• Employee health and wellbeing initiatives.
• Active Social Clubs.

How to apply:

Prepare and submit your cover letter and resume, outlining your relevant experience for this role.

Shortlisted candidates will be required to attend an intake day in MACKAY.

Applications Close:

Don't miss out on this fantastic opportunity, the position may close earlier than expected. Submit your application today to avoid missing out on this fantastic career prospect.

Want to know more about this role?

View the Position Description (PD) for this role in the document attachments on the council website careers page.

Having troubles submitted your application?

Reach outto one of our friendly Recruitment Officers by phoning 1300 MACKAY (1300 622 529).

Life at the MECC

Joining the Mackay Entertainment & Convention Centre (MECC) means stepping into a venue celebrated as the largest and most adaptable convention and entertainment centre between Cairns and Brisbane. You'll become part of a dynamic setting where world-class events, live shows, gala dinners, exhibitions, and community gatherings take place every week.

Situated in the centre of Mackay, the MECC is surrounded by vibrant restaurants, an acclaimed art gallery, hotels, shopping hubs, and the picturesque blue-water Pioneer River — ensuring each shift keeps you connected to the lively city atmosphere.

Behind the curtains, you’ll be welcomed into a team that’s known for its agility, professionalism, and strong support network. The MECC crew is regularly commended by clients for their outstanding organisation, quick responses, and dedication to excellence. Every event is viewed as an opportunity to create memorable moments, and the staff take pride in delivering seamless, top-quality experiences for both guests and performers.

The MECC’s sterling reputation is backed by industry awards, including recent honours at the Queensland Tourism Awards for achievements in technical expertise, customer service, and staff development. Staff benefit from hands-on experience with state-of-the-art lighting, audio-visual equipment, and event technology, helping you build your skills while ensuring clients receive exceptional service.

***Important information for applicants:

To be considered for this position, all candidates must have the appropriate working rights for Australia. Your Australian work rights will be verified during the recruitment process.

Applicants who progress beyond the interview stage will be required to undergo a pre-employment process, which includes comprehensive Pre-Employment Medical Assessments (inclusive of Drug and Alcohol testing).

We are an Equal Employment Opportunity (EEO) employer, where all applicants are treated fairly and respectfully and have equal access to all available opportunities. At Mackay Regional Council, diversity is about creating a respectful and inclusive workplace that recognises our employees' unique contributions and perspectives, working together to deliver extraordinary results.