Metso is seeking an experienced Repairs Coordination Team Lead to lead a team of coordinators and ensure the safe, timely and profitable delivery of repairs services.

About the role:

You will lead day‑to‑day repairs coordination activities, support and develop your team, manage planning and scheduling, and act as a key point of contact for customers, workshops and sub‑contractors. The role combines leadership, technical repairs knowledge and strong customer engagement.

What you’ll do:

·         Lead and coach a team of Repairs Coordinators

·         Monitor DIFOT and drive on‑time, in‑full delivery

·         Coordinate repairs from receipt through to dispatch

·         Develop repair scopes, cost estimates and customer proposals

·         Liaise with customers, workshops and vendors on job progress

·         Conduct QA/QC inspections and ensure repairs meet Metso standards

·         Review job margins, forecasting and reporting

·         Manage customer communication and resolve feedback issues

Who you are:

·         Minimum 5 years’ experience in repairs or services coordination

·         Strong leadership, planning and customer liaison skills

·         Sound commercial and technical understanding of repairs

·         Confident communicator with strong problem‑solving ability

·         Proficient in MS Office; SAP experience highly regarded

·         Metso product experience (desirable)

·         QA/QC auditing or financial reporting experience (desirable)

Join Metso and be part of a global, safety‑focused organisation driving sustainable solutions.