About Us

RSL LifeCare is a leader in senior living, providing high quality retirement villages, aged care homes (nursing homes) and personal home care throughout NSW and ACT. Proudly serving Australia for over 100 years, RSL LifeCare is a successful and growing not-for-profit organisation.
About the RoleOur Village Managers are key leadership positions that blend sales, team and community building, This position is responsible for delivering positive customer experiences and service delivery to residents, and spans all aspects of managing a retirement village, including operational, lifestyle and governance, to ensure the village provides high-quality services in a safe and welcoming environment while operating within budget and meeting compliance requirements.Specific responsibilities include:Leading and supporting team members, residents, and contractors to create a safe, welcoming, and vibrant communityManaging resident welfare, facilities upkeep, and compliance with RVA standards and legislationFostering a culture of continuous improvement, collaboration, and high performanceHighlighting the features and benefits of retirement community living to prospective residentsPromoting the profile of RSL LifeCare in the local area by building relationships with businesses, community groups and industry forums to promote the villageImplementing the Home Care strategy within the village and support awareness-raising activities

About YouWhilst prior aged care sector experience will be highly regarded, we're seeking people with prior experience in an operational management capacity within a service sectorExcellent verbal and written communication skills.Demonstrated compassion, empathy, and an ability to build meaningful relationships.Demonstrated ability to make decisions which balance commercial outcomes with customer experience, applying consideration to mitigate areas of risk.Experience in leading and motivating teams, managing performance and employee wellbeing, and delivering on accountabilities.Computer and technology proficientExcellent time and project management skillsA positive and flexible natureCurrent First Aid and CPR qualification
Our benefits:
RSL LifeCare offers a range of benefits including:Not-for-profit tax benefits - salary packaging of up to $15,900 per year. This allows you to reduce your taxable income by receiving part of your salary as tax-free benefits like super contributions, car leasing, and moreStaff discounts across 700 select retail stores through Maxxia RewardsLeave Loading - 17.5% pay top up on paid leaveCareer opportunities across Residential Care homes and Community Services

Our commitment to diversity and our values: We are proud to stand for our unique values: Do the Right Thing, Aim Higher, Care from the Heart, and Act as One team.

We welcome and encourage applications from people across our diverse community, especially from Veterans, current serving ADF personnel, their families and Aboriginal and Torres Strait Islander applicants. We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity or disability.

It is a mandatory requirement for a team member working in the Aged Care sector to have a valid Police Check or a valid National Disability Insurance Scheme (NDIS) check, or potentially both, to undertake the inherent requirements of the role. Clearances must be verified prior to commencing employment with RSL LifeCare.