Patient Services Officer

Queensland Government

Other  

Date posted: January 24, 2026

Closes: Feb 23, 2026


About your opportunity:
This role delivers exceptional person-centred customer service to patients, their families and the public.

The role works collaboratively as a member of the administrative team and provides quality support to deliver a high standard of organisational and patient-focused outcomes.

This role contributes to creating an exceptional place to work by consistently aligning workplace behaviours to organisational values.

About your new employer:
Clinical Excellence: Delivering advanced surgical care including robotic-assisted procedures and future transplant services.
Career Growth: Opportunities to lead education, research, and service development within your specialty.
Supportive Culture: Work within a collegiate team committed to excellence and collaboration.
Work/Life Balance: Enjoy generous leave entitlements and flexible working arrangements.

Townsville HHS prioritises employee wellbeing, offering flexible work arrangements, stable job security, and a family-friendly environment. Staff benefit from regional opportunities while maintaining modern healthcare advantages.

Competitive salary and benefits:
We offer attractive remuneration packages and generous leave entitlements.

Salary range: $38.81 to $43.16 p.h. (AO3)
Annual leave with 14%-17.5% loading
12.75% employer contribution to superannuation
Plus Salary Sacrificing options may be available

Role Requirements:
This is a Vaccine Preventable Disease (VPD) risk role. Hepatitis A/B, Measles, Mumps, Rubella, Varicella, Pertussis and Tuberculosis.
Probation period may apply.
Pre-employment checks will be conducted, including criminal history clearance.

Please refer to the Role Description for further details.

Interested?

Enquiries are welcome; for a confidential discussion please contact: Donella Owen on (07) 4433 4207.

Applications close: Tuesday, 3 February 2026.

Unsolicited resumes from recruitment agencies will not be accepted.

Please download the Role Description from the 'Documents' section below for application/interview preparation and future reference.This work is licensed under a Creative Commons Attribution 3.0 Australia License.

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