About Us

At Gateways Support Services we walk alongside children, young people and adults with disability and their families to help build independence, confidence and connection. Our services span early childhood intervention, respite, skill development, independent living, specialist care, and more, always shaped around the needs of each individual.

We are a diverse team of mountain bike riders, comedians, skiers, surfers, gamers, movie buffs, musicians, cat people, dog people and more. What unites us is a shared passion for supporting people with disability and making every day a better day. Guided by our values of Commitment, Opportunity, Respect, Excellence and Empathy, everything we do is about creating safe, high-quality supports that help people thrive and enjoy a better quality of life.

About The Role

Working as a casual Therapeutic Residential Support Worker within our Child and Youth Services program across our services in Geelong, you will support children with disability living in out-of-home care. You will provide consistent, nurturing and child-centred care within a therapeutic residential setting, helping children feel safe, supported and empowered in their daily lives.

Duties Will Include

Providing trauma-informed, child-centred care that supports emotional and physical wellbeingEstablishing and maintaining daily routines to promote safety, consistency and structureSupporting children to express emotions safely and build coping strategiesImplementing behaviour support strategies and positive reinforcement approachesSupporting age-appropriate play, recreation and community-based activitiesTeaching essential life skills such as personal hygiene, meal preparation and responsibilityBuilding trusting, therapeutic relationships with children and young peopleMaintaining accurate and timely case notes, incident reports and documentationWorking collaboratively with families, guardians and professionals to support care plansEnsuring the safety and wellbeing of children at all times

What you will bring to the role:

Strong communication, problem-solving and interpersonal skillsHigh emotional intelligence and resilience in complex environmentsCommitment to providing consistent, high-quality careAbility to accurately document and follow care plansUnderstanding of, or willingness to learn, trauma-informed and therapeutic approachesCurrent CPR & First Aid, Victorian Working with Children Check (Employee), NDIS Worker Screening Check & completion of the NDIS Workers Orientation Module (or willingness to obtain)Victorian Driver's LicenceCertificate IV in Child, Youth and Family Intervention, or a recognised relevant human services qualification with completion of the mandatory Residential Care Skill Set (four top-up units), or willingness to obtain these as required

Why Gateways?

At Gateways you will find more than a job - you will find purpose. Every role contributes to safe, high-quality supports and positive outcomes for people with disability and their families. You will be part of a team that celebrates individuality, fosters belonging and creates opportunities to learn and grow.

Above award rates with generous shift allowancesAdditional leave entitlements including personal, compassionate, and family and domestic violence leave for permanent staffAccess to up to $15,900 in salary packaging, boosting your take-home payOngoing training and personal development opportunitiesExtensive two-day induction program

How to apply:

Please include an updated resume & cover letter when submitting your application.

While this role is casual, permanent opportunities may become available soon.

For further information, or to request a copy of the position description, please email recruitment@gateways.com.au

At Gateways, we know that diversity makes us stronger and belonging makes us better. We want every team member to feel safe, respected and valued for who they are.

We welcome applications from people of all backgrounds and lived experiences, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse communities, LGBTQIA+ people, and people with disability.

If you need any adjustments to the recruitment process so you can show us your best self, please let us know. We want this experience to be fair, inclusive and accessible for everyone.

Child safety is embedded in our culture. Gateways are proud to be a child safe organisation with zero tolerance for child abuse.