Position Description
Electrical Technician
It’s an exciting time to join

We’re transforming the way we do business with significant investment in customer, digital and business innovation, re-
designing our infrastructure to service communities for generations to come and pursuing a circular economy so we can
not only reduce our environmental footprint but also reduce energy costs to keep customer bills affordable. We’re also
engaging communities to achieve better outcomes and supporting our incredibly talented and valued leaders and people.

Organisational Context

east Victoria across an area of 20,000 square kilometres. The service delivery area is bound by Corryong, Yarrawonga,
Benalla, and Dartmouth. We operate 21 water treatment facilities and 22 wastewater treatment plants that service most
towns across the region. Over 200 full time equivalent staff are employed at our centres in Wodonga, Wangaratta, Benalla,
Yarrawonga, Corryong, Beechworth, Mount Beauty, and Myrtleford.

Our operations are overseen by the Department of Energy, Environment and Climate Action (DEECA) on behalf of the
Minister for Water, and the Department of Treasury and Finance (DTF) on behalf of the Treasurer. We continue to invest in
innovative and long-term capital projects which contribute to the health and well-being of current and future generations.

Our Commitment to Health and Safety

free from bullying and harassment for all employees, contractors, customers and visitors. We prioritise the health, safety
(physical and psychological) and wellbeing of all staff and customers.

Our Mindsets

At
where our people are aligned with our business direction, proud of their contribution to business performance, and own a
culture that is centred on the following mindsets:

• Committed to advancing and supporting people to succeed.

• Consistent in interactions with people and in applying processes.

• Provide empathy for people and be willing to place oneself in another person’s position.

• Accountable for one’s own actions and responsibilities and playing your part for the success of the

organisation.

• Cooperative with others to work towards the Corporation’s common goals

Position Objectives

The Electrical Technician:

• Works as part of the Industrial Control System team to optimise the performance of North East

Water’s water and wastewater infrastructure ensuring effective and efficient delivery of services.

• Maintains the operation of

Telemetry and SCADA systems.

• Assists with the delivery of operational projects, upgrades and asset renewals associated

with
systems.

• Provides emergency maintenance response across the

Key Responsibility Areas

• Maintain daily, the operation of Electrical, Automation, Instrumentation, Telemetry and SCADA systems associated

with water and wastewater infrastructure.

• Minor works associated with water and wastewater Electrical, Automation, Instrumentation, Telemetry and SCADA

infrastructure.

• Assist in the delivery of operational projects, asset renewals, upgrades and minor capital works.
• Ability to identify improvement opportunities or areas of business risk for corrective action as appropriate.
• Provide positive, collaborative technical support to Operational staff to help proactively discuss and resolve faults

manner using required methods (i.e. corporate systems) including but not limited to Timesheets, Work Orders,
Project Closures, Electrical Schematics, Certificates Of Electrical Safety and other statutory paperwork.

• Adherence to change management procedures ensuring system changes are documented and effectively managed

to minimise business disruption.

• Actively contribute to the delivery of the ICS Framework and roadmap.
• Ensure testing of electrical equipment in relation to
• Participate on a 7-day Duty standby roster.
• Ensure all work is performed safely and in accordance with relevant legislation, regulations, standards, corporation

the position.

Organisational Relationships

This role reports to the Industrial Control Systems Coordinator and liaises with all internal stakeholders, peers in water
corporations or local government, government agencies and members of the public.

Accountability and Extent of Authority

• Accountable for the proper performance of set responsibilities and duties.
• Authority to procure goods to the delegated value set from time to time, advice and guidance is

Judgement and Decision Making

• Use judgment when dealing with the public, contractors, consultants and other organisations.
• Decisions may be taken regarding assigned work although, where major deviations from approved

estimates are likely to occur, discussions with the ICS Coordinator would be required prior to a
decision or action being taken.

• Use of judgment in matters relating to assigned tasks and recognise when established

procedures are not appropriate.

• Skill to solve problems in existing and new situations using established and new methods,

technology, processes and procedures. Guidance will be available from within the organisation.

• Skill to quantify the resources needed to meet objectives.

Specialist skills and knowledge

• Highly developed skills in all forms of communication that enable effective interaction between

management, employees, contractors and the ability to foster relationships with customers/clients

• Demonstrated previous experience in the maintenance and modification of industrial control systems.
• The ability to undertake basic fault finding on Industrial control systems, inclusive of PLC, SCADA and

Management Skills

• Ability to organise own work within a set program.
• Well-developed time management skills, with the ability to set priorities and plan and organise work to

achieve and set objectives in the most efficient way and within a set timetable, despite conflicting
pressures.

• Ability to resolve problems in the field.
• Ability to positively liaise with contractors to achieve objectives with efficient use of resources and

time.

Interpersonal Skills

• Ability to gain cooperation and assistance of others.
• Professional and courteous communication skills.
• Well-developed interpersonal, written and oral communication skills including the ability to interact

effectively with people and to foster good relations, obtain feedback and ensure ongoing cooperation

Qualifications and Experience

Essential for this role:

• Current Victorian A Grade Electrical License or ability to obtain through mutual recognition (NSW, NT, SA

and TAS)

• Current Driver’s License
• Sound computer skills in a range of software packages including Microsoft Word, Excel and Outlook.

Qualifications, knowledge and skills in the following areas are desirable:

• Completion of training programs associated with Industrial automation and control systems.
• Experience in the repair and maintenance of Industrial Control Systems in a process type industry.
• Trade qualifications or experience in instrumentation.
• Ability to design and modify electrical schematics with the use of AutoCAD Electrical.

Requirements of Employment

Employees of

Health, Safety and Wellbeing

• Ensuring the Health, Safety and Wellbeing of yourself and others.
• Adhere to

Protecting the Environment

helping our communities build resilience and adapt to climate change. This will be demonstrated through continued
emissions reduction, climate adaptation and environmental stewardship.

Data Privacy

As a Victorian government organisation,
2014 (“PDP Act”). There are 10 Information Privacy Principles (“IPPs”) in the PDP Act that govern the way that North East
Water collects and handles the personal information of current and future employees and customers.
Privacy Statement can be found on our website.