Job Description
We are seeking a friendly and organized Customer Service Coordinator to manage client inquiries and provide support across our services. This role involves handling customer communications, assisting with requests, and ensuring a positive experience for all clients.

Key Responsibilities:

• Respond to client inquiries via email, phone, and chat
• Maintain accurate customer records and databases
• Assist with scheduling and follow-ups
• Coordinate with internal teams to resolve issues
• Provide high-quality service to all clients

Requirements:

• Strong written and verbal communication skills
• Basic computer skills and familiarity with office software
• Problem-solving skills and attention to detail
• Ability to manage multiple tasks efficiently
• Professional and responsible attitude

Job Type: Full-time

Pay: $49,900.00 – $86,021.13 per year

Benefits:

• Employee mentoring program
• Paid volunteer leave
• Professional development assistance

Work Location: In person