About L'Occitane En Provence

L’Occitane en Provence is a natural and luxurious beauty brand that is renowned worldwide. Our beauty products originate from Provence in the South of France with an emphasis on ethical and socially responsible processes that has been practiced since the company was founded in 1976.

L’Occitane values authenticity, respect, continuous improvement and these values are why L’Occitane now boasts over 2,200 boutiques worldwide.

Building a more diverse and inclusive organisational culture is one of the ways we cultivate change. This involves building an inclusive workplace that makes our people feel safe from any sort of discrimination or harassment respected and valued for who they are as individuals.

About The Role

Are you passionate about delivering exceptional guest experiences and ready to take the next step in your retail journey?

We’re seeking an experienced and passionate full time Boutique Manager to lead the daily operations of our Cairns Boutique. In this key role, you’ll inspire and guide a high-performing team, ensuring seamless boutique operations and delivering an elevated, memorable experience for every guest.

Key Responsibilities

Oversee all aspects of the boutique's operationsEnsure the highest level of service is given to our guests, measured against set objectivesInspire, coach, and motivate the team to consistently achieve sales targets and KPIsUphold brand standards and ensure a seamless, guest-first experienceExecute visual merchandising and stock management in line with company guidelinesAdministrative responsibility for weekly boutique reportingLead and contribute to a positive and collaborative team culture

About You

A minimum of 1-2 years' experience in a role within a similar retail businessExperience in an assistant manager or similar management roleExcellent communication skills, both verbal and writtenStrong team player with the ability to motivate and inspire a teamUnderstanding of KPI's and the ability to analyse and report figuresSkin care experience is ideal but not essential

What's in it for you?

A competitive salary package including generous team discounts, product allowances & incentivesA feedback rich culture that supports openness and transparency.A company that focuses on training, development and internal career progressionBeing part of a B Corp certified company committed to sustainability through refillable innovations and zero-plastic-waste product development!Offering extra paid days off for special occasions, along with milestone gifts and a ton of rewards!Access to our free EAP and fortnightly mental health magazines for tips on wellness

If you would like to learn more about us, please visit loccitane.com.au to find out more!

We are committed to Justice, Equity, Diversity, and Inclusion (JEDI), actively fostering an environment where all candidates are valued, respected, and provided equitable opportunities to thrive, regardless of background or identity.